Wait, you were locked IN the car?

Locked IN??

A few months ago, an item out of New Zealand relayed a story of an older couple who spent 13 hours locked inside their new keyless start Mazda, and nearly died. They had left the key fob outside the car and mistakenly thought that it was the only way to unlock the car. I initially let the story pass without comment feeling it would be a relatively rare occurrence.

However, I recently overheard a lunchtime conversation, again about someone locked inside a keyless, or push button start, BMW. Only this time those locked in were in their twenties! Their friends had used the remote to lock the car as a joke, and try as they might, those inside could not find a way out. In fact, they swore there was no way out!

A Closer Look

Lets get something out of the way first: there is always an unlock option inside the car. Any car. Keep looking! In fact, in most cases any door can simply be opened from the inside regardless of a locked condition. If the manual is in the glove box, consult it! The switch for the Mazda is shown to the right with open and closed padlock images.

Now to the New Zealand case. The overriding assumption is that the root cause of the problem was twofold. First, that the dealer did not fully explain the features of the car, and second, that the couple were confused by new technology because of their age (65 and 68).

Its Not About Age

Both assumptions are completely false. We’ve said this here before and it bears repeating: people learn by doing not by having things explained to them. The dealer could easily have gone over the locks with the older couple as well as a dozen other features that would have been new to them. Learning comes with experience, hopefully not as extreme as what these folks went through. And for the record, they had left the manual in their house.

As to age, anyone is capable of being confused by new technology. Anyone. Our twenty-somethings put the lie to age being an excuse. And while the car did not belong to them, the car’s owners, who are only a few years older, also could not find an unlock mechanism inside the car!

We know that confusion and assumptions kept our New Zealanders inside their car. But just what was the problem with the BMW? A 2009 X3 to be exact.

Well, looking through the owner’s manual, we find the answer. The unlock switch, while plainly marked with the image of a door with a key in it, is placed surprisingly in the center of the dashboard just below the emergency flasher switch! Not on the doors, where our twenty somethings assumed it should be! And frankly where I had assumed it would be. If this is a driver’s first BMW, the lock switch is in a truly mysterious location.

There are a number of possible reasons for placing an unlock switch in the center of the car. Perhaps to give both front seat occupants access. Perhaps avoid the reflexive lock action many drivers employ that can override the outside handle button if the fob is accidentally left inside, even if it is in range.

Regardless, that’s where it is in newer BMW models, and there is one somewhere in every other car made.

If you think you’re locked inside, please keep looking!

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