A few months ago, an item out of New Zealand relayed a story of an older couple who spent 13 hours locked inside their new keyless start Mazda, and nearly died. They had left the key fob outside the car and mistakenly thought that it was the only way to unlock the car. I initially let the story pass without comment feeling it would be a relatively rare occurrence.
However, I recently overheard a lunchtime conversation, again about someone locked inside a keyless, or push button start, BMW. Only this time those locked in were in their twenties! Their friends had used the remote to lock the car as a joke, and try as they might, those inside could not find a way out. In fact, they swore there was no way out!
Now to the New Zealand case. The overriding assumption is that the root cause of the problem was twofold. First, that the dealer did not fully explain the features of the car, and second, that the couple were confused by new technology because of their age (65 and 68).
Both assumptions are completely false. We’ve said this here before and it bears repeating: people learn by doing not by having things explained to them. The dealer could easily have gone over the locks with the older couple as well as a dozen other features that would have been new to them. Learning comes with experience, hopefully not as extreme as what these folks went through. And for the record, they had left the manual in their house.
As to age, anyone is capable of being confused by new technology. Anyone. Our twenty-somethings put the lie to age being an excuse. And while the car did not belong to them, the car’s owners, who are only a few years older, also could not find an unlock mechanism inside the car!
We know that confusion and assumptions kept our New Zealanders inside their car. But just what was the problem with the BMW? A 2009 X3 to be exact.
There are a number of possible reasons for placing an unlock switch in the center of the car. Perhaps to give both front seat occupants access. Perhaps avoid the reflexive lock action many drivers employ that can override the outside handle button if the fob is accidentally left inside, even if it is in range.
Regardless, that’s where it is in newer BMW models, and there is one somewhere in every other car made.
If you think you’re locked inside, please keep looking!
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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
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