Regular mail is the only option available in cases such as this where a third party (us) is reporting a potential safety issue. We attempted to file with them on line, but a specific vehicle identification number (VIN) is required.
As an outside party, we do not have one. A phone call to report the issue is also out of the question, as again, a VIN number is needed.
The gentleman I spoke with at NHTSA stated that the only option was an actual letter placed in the mail. That letter is on its way.
I also included comment from the owner that it would be impossible to find by someone in a panic.
This was an opportunity to express our concerns over the safety of the entirety of electronic locks and latches. Several people have died unable to exit a vehicle that has lost power and did not know or could not access.
It is easy to connect the issue to electric vehicles, but they are in use in several gas or diesel powered vehicles as well, and actually pre-date the more widespread use of EVs.
This safety issue first came to light some 10 years ago when a man and his dog died of heat stroke in Texas while unable to get out of a powerless Corvette.
We’ve been on the issue since and only recently has this been seen elsewhere in the press. And presumably NHTSA is looking into some Tesla models, as if they are the only perpetrators. They are not.
Our Get Out page, which you can see here, covers no less than 14 manufacturers.
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The material on these pages is provided for information sharing purposes only and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business, nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Remember — only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 30+ years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s, ME: MS, RPI, NY
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