Articles & Commentaries

Can Your Car Windows Open on Their Own??

Why Are My Windows Open? If you've ever walked out to your car and found all the windows open, this…

6 years ago

Poor Service Communication, Part II

Communication Sets the Tone A few weeks ago (April 2019), we focused on how poorly service personnel often communicate with…

7 years ago

Poor Communication Makes for Poor Service

Communication is Key As a result of two 2019 incidents involving two different individuals and two very different issues, we…

7 years ago

Alfa Romeo Adds to Auto Symbol Overload

Too Many Symbols! We recently took our first look at an Alfa Romeo. In the last two years they have…

7 years ago

Does Your Owner’s Manual Have a Troubleshooting Guide?

How Deep Is Your Owner's Manual? We've done a couple of owner's manual rants and got to thinking about where…

7 years ago

Its Time for the Industry to Adopt Over the Air Updates

OTA Updates Ever since Tesla introduced the idea of over the air (OTA) software updates with its Model S sedan,…

7 years ago

Stress Can, Will, and Does Put Drivers in Danger

Drivers in Dangers In our last post, we discussed the gap in the knowledge of automotive technology in first responders,…

7 years ago

Why Are All My Windows Down??

Who Opened the Windows? Here, we discuss a feature found in cars from a number of manufacturers that catches people…

7 years ago

Recall GM Coupes Before Someone Else Dies!

An Actual Death Trap Yet another cringe worthy headline showed up on Twitter recently (September 2018). A man trapped in…

7 years ago

Warning Light Image Fails

A New Image Please! We are going to have a little fun here, pretty much at my expense. We have…

8 years ago