Tag: Acura

Does Your Owner’s Manual Have a Troubleshooting Guide?

How Deep Is Your Owner’s Manual?

We’ve done a couple of owner’s manual rants and got to thinking about where the average driver might look in their respective manual if they ran into trouble, specifically with dead or dying key fobs.

So, we examined a sampling of owner’s manuals from BMW and Mini, Fiat Chrysler, Ford, GM, including Buick, Chevrolet and Cadillac, Honda and Acura, Kia and Hyundai, Land Rover and Jaguar, Mazda, Mercedes Benz, Nissan and Infiniti, Subaru, Toyota and Lexus, Volkswagen and Audi and Volvo. And since we are adding this commentary, you can probably guess the results.

Mazda chapterSo lets set some parameters. Our first thought is to look for Troubleshooting chapter. So, result #1 is that not a single one of these 25 manufacturers have a chapter with this title. Only 3, Mazda (right), Toyota and Lexus, even use the word Trouble. Emergency, Roadside or Breakdown are most likely to be found, and this is a pretty short hurdle. VW raises the hurdle, with a Do It Yourself chapter that includes flat tires and dead batteries, etc. that tend to be found in the Breakdown chapters from other manufacturers.

To Index or Not to Index

Next, we looked to see if there was an index to resort to. Several, BMW, Land Rover, and Ford, for instance, have no indexes at all. So if someone out there is from these companies, please consider adding that in. On the other hand, the indexes we did find were no help at all with dead key fobs.

IndexSo, back to the our troubleshooting-like chapters. Once inside, only Honda/Acura, Toyota/Lexus and Subaru got this right! Setting aside for a moment the fact that the owner’s manual is most likely inside the car and the driver locked outside, at least if the driver manages to get the car open, he or she will be able to get started.

The Honda and Acura chapters point to an issue with the key fob being weak. This may not be immediately obvious to the operator, but it would be a likely spot to check out if the car wasn’t responding.

Subaru chapterSubaru (right), Lexus and Toyota chapters point directly to pages with solutions to issues with the electronic keys. Again, it may not be obvious to the driver that the key fob is the problem, but these manufacturers come the closest to nailing the problem. Titling the sections using something like what to do if the car does not respond to the electronic key would come closest to replicating exactly what the driver is experiencing.

Absolutely none of the other manufacturers point directly to the electronic keys in anything remotely like a troubleshooting chapter. To be clear, they all have the solutions shown, but the driver is left to contend with 400, 500 or 600 pages of information to get to what they need.

So for all of them, walk a mile in your customers shoes and try to think like someone who simply doesn’t understand what is wrong. Then make a Troubleshooting chapter and forget the clever titles like Handling the Unexpected or Volkswagens do it yourself chapter, which is where they keep breakdown assistance.

The closer your cars get to being rolling computers, the more relevant an actual Troubleshooting chapter will be to your customers.

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2018/12/does-your-owners-manual-have-a-troubleshooting-guide/

Start a Honda or Acura with a Dead Key Fob

How to Start a Honda or Acura with a Dead Key Fob

Starting Your Honda or Acura

Honda Start TouchThere are several methods for starting a Honda or Acura vehicle. To start a Honda and the newest Acura models lacking a slot, touch the “H” in the Honda logo or the “A” in the Acura logo on the remote control to the Start / Stop button until the small indicator light in the button begins to flash. For the next 30 seconds, the vehicle can be started using the Start / Stop button normally. You can also simply press the Start / Stop button with the remote control itself, while stepping on the brake of course.

Note that the Honda Insight and Clarity have a Power button instead of a Start/Stop, but the process is ZDX back up startexactly the same.

The Acura ZDX EV and Honda Prologue EV marks a rather large shift in engineering. The back up start process uses a cup holder. Place the key fob in the rear cupholder in the Acura or the left cupholder in the Honda with the buttons facing down (right). Then with the vehicle in Park or Neutral, press the brake pedal and the Start/Stop button, which like the Insight and Clarity is a Power button.

Acura Remote SlotIn earlier Acura models (newest models are above), there is a slot for the remote control (key fob) to the left and below the Start / Stop button. Insert the remote and use the Start / Stop button to start the vehicle as normal.

Note that in these later models, there is a keyless access remote system main switch that may be turned off. The vehicle will start with the remote in its slot as described.

Acura Ignition CoverIn the oldest keyless start Acura models, there is a cover on the ignition switch that must be removed. This will allow the use of the mechanical key built into the key fob. To remove the ignition switch cover, slip the built-in key into the parallel slot underneath the cover. Push the key in while pull it towards you at the same time and the cover will come off. Once the cover is removed, the mechanical key can be inserted and turned to start the vehicle.

Use Brake IndicatorNote: If you have made an attempt to start the vehicle without success, there may be residual pressure in the brake system and a new warning light may appear (left) or text message to Step on the Brake. Press the brake pedal very, very hard when trying to start the vehicle again to be sure that the release switch behind the pedal is engaged. Or wait a few minutes and try again.

Finally, we do have some video help for you.

… Return to Part I, Getting In

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2018/11/honda-acura-dead-key-fob-help-part-ii-getting-started/

Why Are All My Windows Down??

Who Opened the Windows?

Here, we discuss a feature found in cars from a number of manufacturers that catches people with their pants down. Or rather with their windows down. So, this is not about a fault or a system failure or a warning light, but about something working exactly as it is supposed to, but doing so seemingly at random on its own.

Windows openIf you’ve ever walked out to your car and found all the windows open, this is the subject. Keyless start vehicles made by BMW and Mini, Honda and Acura, Ford and Lincoln, Maserati, Mercedes, Toyota and Lexus and Volkswagen Group, include what is called a convenience feature, which opens all the windows for ventilation when the unlock button is pressed and held. The sunroof will be open as well if there is one and the car unlocked.

Can it be Shut Down?

From what we’ve discovered only Mercedes and some vehicles made by the Volkswagen Group offer the option to close everything again using the lock button. The Honda we had for demonstration (below) did not.

So, what is causing the surprise window openings can be explained by accidental button presses. Whether carried in a bag or in a pocket, something pressing on the unlock button for an extended period can and will activate the feature, if the key fob is within 50 feet or so. Remember that while the fob’s keyless access can only operate within 18 to 24 inches of the vehicle’s door handle, the buttons on the key fob will work from a much greater distance.

For a fob carried in a pocket, preventing this may be a simple as turning the fob over on the key ring. The buttons will face the other way if your keys tend to rest in the pocket the same way each time.

If it is carried in a bag, the nature of keyless open and start can easily lead to the fob migrating to the bottom of the bag. Anything and everything sitting on top of the fob can and will activate the feature.

CaribinerIn this case, you might try using a device like a carabiner or snap hook. It can be hooked to a strap and still actually be closed into the bag. But it won’t work its way to the bottom. The devices come in many different sizes and colors so you can be a stylish as you’d like and they can be found online or at most hardware stores.

To finish the discussion of the functions of the actual convenience feature, the windows will stop short if the button is released, and will continue down if it is pressed and held again. Some vehicles require the unlock button to be pressed and released once before the convenience feature will work.

In Honda and Acura vehicles, the feature can also be activated by holding the mechanical key turned to the right in the key cylinder, but this will not happen accidently. Also, turning and holding the key back to the left will close the windows and sunroof.

The feature can be disabled in Ford, Lincoln, Toyota and Lexus vehicles, but you’ll need your dealer. In fact, the feature in a Toyota and Lexus must have first been activated in this way.

So, if ever you find your windows wide open one day, don’t panic — find a new way to carry your key fob.

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2018/10/why-are-all-my-windows-down/

Honda and Acura Videos: Handling Dead Key Fob Batteries

How to Open, Start and Replace Fob Batteries in Honda and Acura Vehicles

We have nine videos for Honda and Acura owners

This video (coming soon!) will help owners of 2024 and newer Honda Prologue and Acura ZDX EVs

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This one is a 2022 Acura update featuring new key fobs.

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All Honda and late model Acura models are represented. Kudos to Honda Motors for a very simple, straightforward process and for NOT hiding the key hole!

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An update with a 2017 model Honda.

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An update with an Acura model.

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And one here replacing the battery in a common key fob.

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And one featuring a new Honda key fob. Be VERY careful with these fobs!

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This one covers the new-style Acura fob. Be careful here too!

And an even newer style Acura fob!

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Models covered include the ILX, MDX, NSX, RDX, RL, RLX, TL, TSX, TLX, ZDX, Civic, Accord. Crosstour, CR-V, CR-Z, Fit, Odyssey, Pilot, Prologue, Clarity, and HR-V.

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2016/12/honda-acura-video-help-with-dead-key-fobs/

New Car Problem? Your Dealer Wants the Call, No Matter Whose Frustration

A New Car Problem

It is an odd conundrum. Car dealers desperately wish that all drivers understood everything about their cars. And yet, given the alternative, the same dealers wants drivers to call them for answers whenever questions come up.

Any call is an opportunity to sell service, even warranty service, and the associated relationship and even dependency this builds between driver and dealer. However, there is an unrecognized danger here that has been experienced in the industry before. Customer fatigue.

In the late 1980s and early 1990s, Toyota correctly read into the frustrations of high-line automobile customers, principally those of Mercedes and BMW. Their vehicles, test beds for the latest and greatest features, tended to spend an inordinate amount in service bays. The end result was an entirely new line of vehicles that snared a lion’s share of the luxury car market by naming reliability, and thus customer convenience, as its mantra.

Unfortunately, that line, Lexus, while having raised service standards, now subscribes to those old mantras.

What is developing today, while different in scope, draws a close parallel to the events that resulted in the creation of the Lexus brand, not to mention Infiniti and Acura. The latest advanced features, while generally quite reliable, are not immune to requiring service. And many of these feature require a new level of driver participation. Navigation systems and Bluetooth connection requirements for example.

The problems experienced by drivers with the MyFord Touch system, while extreme, will hopefully serve to open some eyes in the industry. Turning the car into a rolling computer requires a level of knowledge that many, if not most, drivers do not have the time or patience to attain, and that may be simply out of reach for some.

So manufacturers struggle with wanting their customers dependent upon them, and simultaneously with educating those same drivers on the latest features. All too many drivers are frustrated, angry and at times even afraid of their vehicles. The landscape is ripe for a manufacturer who can find a new path to building cars that manage to include the latest and greatest while making their drivers a seamlessly connected part of the system.

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2012/09/new-car-problem-your-dealer-wants-the-call-no-matter-whose-frustration/

Open a Honda or Acura with a Dead Key Fob

How to Open a Honda or Acura with a Dead Key Fob

Retrieving the mechanical key

Honda and Acura build a mechanical key into the key fob (remote control or Acura Key Style 1‘clicker’). There are three different but similar key fob styles. The first one has a release button near the gap for a key ring, and is used for Acura models.

Acura Key Style 2The second key fob, also used by Acura, uses a sliding button near the top of what is actually the mechanical key itself. The third one, found on Honda key fobs, uses a slide button just below the mechanical key on the main body of the remote control. See the image below right.

Honda Mechanical Key2023 Acura key fobTo remove mechanical key, pull it out while pressing the Acura release button or sliding the Honda release button. To reinstall the built-in key, push the key into the remote until it clicks. With one exception, use the mechanical key to unlock the driver’s door.

Civic unlockThere are two exception. The first is found in the Honda Civic beginning with the 2022 model year and the Acura Integra beginning in 2023. In these models the key cylinder is hidden behind the driver’s door handle. It is exposed simply by pulling the handle into the open position (left). The mechanical key can then be inserted into the cylinder. Other models may follow.

ZDX handleThe introduction of the Acura ZDX and Honda Prologue all electric models in 2024 also brings an entirely new door handle. In this case, the lock cylinder is hiding behind a cap at the back of the handle. Insert the mechanical key into the slot shown in the image to the right. Turn the key and the cap moves to the right and can be removed. This reveals the lock cylinder. The key can now be used in the cylinder to unlock the car.

Important: After using the mechanical key, return it to the electronic key fob. The key fob itself may require the mechanical key to be present to operate.

We have some video help for you here.

Continue to Part II, Getting Started …

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2012/04/honda-acura-dead-fob/