We recently added a new video replacing a General Motors key fob battery. The fob is used in various Buick, Chevrolet and GMC models and Cadillac uses a mirror version of the same fob.
The fob uses a larger battery than is typically seen, a CR 2450. It will last longer than the more common CR 2032. The embedded mechanical key and the tip of a very small screwdriver will be needed as tools.
The video has been added to our Buick, Cadillac, Chevrolet and GMC, and pages here, here, here, and here respectively. Overall, we now have a seven videos that help drivers of GM models in the event that the battery in the key fob dies. These videos will help you get in and start your vehicle even if it is not responding to the key fob, as well as replacing the battery in the fob.
Smart Keys or Intelligent Keys, or Access Keys – or whatever the manufacturer of your chooses to call them – that let you into your car and start it with just a touch use up their internal batteries at alarming rates, catching busy drivers unawares – even though the car had tried to warn you.
Our goal is to help you feel safe – and keep you moving or get you moving if at all possible – rather than leave you fretting whenever your key fob stops working. The instructions for getting into and starting most keyless start cars can be found on our pages – without roadside assistance.
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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
So, what is that light on your dashboard? What follows is easily the most complete list available of symbols and warnings that may appear in and on your car’s dashboard or instrument cluster.
The following are warning lights and indicators found in vehicles built by Cadillac. Click the link to the right of each one to learn more.
How They Are Presented
They are roughly ordered by importance, which tends to be by color (red, amber, yellow, orange, green, blue, gray), but there are nearly 80 of them so be patient!
Need the symbols for another manufacturer? Click here!
Models examined include ATS, CT6, CTX, Escalade, Escalade ESV, Lyriq, XT4, XT5, and XTS.
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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
We’ve done a couple of owner’s manual rants and got to thinking about where the average driver might look in their respective manual if they ran into trouble, specifically with dead or dying key fobs.
So, we examined a sampling of owner’s manuals from BMW and Mini, Fiat Chrysler, Ford, GM, including Buick, Chevrolet and Cadillac, Honda and Acura, Kia and Hyundai, Land Rover and Jaguar, Mazda, Mercedes Benz, Nissan and Infiniti, Subaru, Toyota and Lexus, Volkswagen and Audi and Volvo. And since we are adding this commentary, you can probably guess the results.
So lets set some parameters. Our first thought is to look for Troubleshooting chapter. So, result #1 is that not a single one of these 25 manufacturers have a chapter with this title. Only 3, Mazda (right), Toyota and Lexus, even use the word Trouble. Emergency, Roadside or Breakdown are most likely to be found, and this is a pretty short hurdle. VW raises the hurdle, with a Do It Yourself chapter that includes flat tires and dead batteries, etc. that tend to be found in the Breakdown chapters from other manufacturers.
To Index or Not to Index
Next, we looked to see if there was an index to resort to. Several, BMW, Land Rover, and Ford, for instance, have no indexes at all. So if someone out there is from these companies, please consider adding that in. On the other hand, the indexes we did find were no help at all with dead key fobs.
So, back to the our troubleshooting-like chapters. Once inside, only Honda/Acura, Toyota/Lexus and Subaru got this right! Setting aside for a moment the fact that the owner’s manual is most likely inside the car and the driver locked outside, at least if the driver manages to get the car open, he or she will be able to get started.
The Honda and Acura chapters point to an issue with the key fob being weak. This may not be immediately obvious to the operator, but it would be a likely spot to check out if the car wasn’t responding.
Subaru (right), Lexus and Toyota chapters point directly to pages with solutions to issues with the electronic keys. Again, it may not be obvious to the driver that the key fob is the problem, but these manufacturers come the closest to nailing the problem. Titling the sections using something like what to do if the car does not respond to the electronic key would come closest to replicating exactly what the driver is experiencing.
Absolutely none of the other manufacturers point directly to the electronic keys in anything remotely like a troubleshooting chapter. To be clear, they all have the solutions shown, but the driver is left to contend with 400, 500 or 600 pages of information to get to what they need.
So for all of them, walk a mile in your customers shoes and try to think like someone who simply doesn’t understand what is wrong. Then make a Troubleshooting chapter and forget the clever titles like Handling the Unexpected or Volkswagens do it yourself chapter, which is where they keep breakdown assistance.
The closer your cars get to being rolling computers, the more relevant an actual Troubleshooting chapter will be to your customers.
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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
Yet another cringe worthy headline showed up on Twitter recently (September 2018). A man trapped in his car because the battery was dead. And for 14 hours. He was very, very lucky that the car wasn’t outside in the sun, or the outcome would have been very, very different.
This one hits home for us because of another incident several years ago that prompted this article on this site, but in this case, a man lost his life. So, all this needs a more thorough examination.
The problem is finding oneself locked in a car that has lost its power. It is a direct result of the move to all electronic everything, right down to the door latches. It is also the result of very, very poor design.
Both of the incidents involve GM Coupes: a Chevrolet Corvette and a Cadillac XLR. They feature these flush door handles with a electronic button inside this opening that unlocks and opens the door if the key fob is present. If the power is lost when inside the car, the electronic button on the armrest no longer works, and while there is a back up option, it is not remotely obvious and effectively not intuitive.
Where’s the Release?
The back up option is a mechanical release handle on the floor below the door, not on the door where any typical human would think to look. In the most recent episode, the owners manual was missing from the 12 year old XLR, which is all too common in older vehicles. And he didn’t have a cell phone with him, or he surely would have been out of his car much sooner.
In the previous incident, the gentleman had gone to the car to check on his dog, leaving his cell phone behind. Relatives reported that there was evidence that the man was looking through the manual for help when he succumbed to the heat. He and dog passed away.
It is far too easy to blame the victim here. It is true that they were not familiar with the feature. Both cars were bought used, so expecting the seller to go over more obscure features is wishful thinking.
Age Again?
It is also way too easy to blame age — the men were 75 and 72, respectively. This is when I point to an incident relayed by 20 year olds. Their friend had bought a new BMW. He then let them in the car to check it out and locked the car from the outside.
The joke was that there was no way to unlock the doors from the inside. I immediately pointed out that there IS a way out — just not where you would expect to look. The unlock button is placed in the middle of the dashboard, and the entire group was clearly unfamiliar with this quirk in a BMW. And it belongs exclusively to BMW.
Age is NOT the issue. Expectation and intuition is. Where did these 20-somethings look for an unlock button?
Back to technology and design, Tesla’s vehicles all feature electronic latches. As to getting out, the rear doors in the Model S require pulling a cable located under each rear seat. The front doors are released mechanically from the inside.
The Model X front doors are all mechanically released from the inside. Perfect.
The Model 3 has a mechanical handle exactly where you would hope. On the armrest pretty much where a hand would actually be while using the armrest. It was tempting to simply open the door with it each time. A superior design.
The latest Lincoln Continental also has electronic door latches. A back up release is just below the armrest but still on the door, and only the driver’s door. However, Lincoln says that the doors will not remain latched if the power goes out.
The last two examples are far better thought out. And before anyone else finds themselves trapped in a GM Coupe, irrespective of age, we think a new way to open the doors from the inside must be devised and the cars recalled.
In our last show, we talked about changing the behavior of the one vs the behavior of the millions. And this is yet another example.
Changing the one, the manufacturer, eliminates the need for millions drivers to read, and frankly memorize, crucial new features or the entire owner’s manual. It also eliminates the need for millions of salespeople to somehow suddenly become effective teachers. Someone else’s dad, mom, brother, sister, son, daughter, husband or wife should not have to die or nearly die over poorly thought out designs.
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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
Finally, if you need another manufacturer, click here.
Cadillac vehicles use two of GM‘s three different style keys and many different start procedures or locations. They are all here, and you can find a whole lot of videoshere.
Here’s the deal: Buckle up, find your model, and if the main start battery is still good, we’ll get you underway.
The CadillacCoupes show up early in this list: the CTS, XLR, and ELR. So, please note immediately that the latches are electronic and if the main 12-volt battery is dead and you’ve closed the door, the lever to the right is your only escape. You will find it below the door on the floor where you would expect to find a trunk release (right). Pull it up and the door will open. There’s another on the passenger side for that door.
With Style 1(square) key fob, used in most GM vehicles prior to 2014, and in someCadillac CTS Coupes and Sedans ongoing, place the transmitter in the transmitter pocket at the top and rear of the center console storage area with the buttons facing towards the front of the vehicle (right).
With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop button to start the vehicle as you would normally.
The XLR Coupe use either a small key fob that does not hold a mechanical key or the Style 1 fob. Regardless of the key fob type, the pocket for the transmitter (or fob) is on the left of the inside of the glove box. Place the transmitter in the pocket with the buttons facing the glove box storage area (right).
Again, with the vehicle in P (Park) or N (Neutral), press the brake pedal and the Start / Stop ignition button as normal.
In the Cadillac SRX, the transmitter pocket is located at the bottom of the console storage area (right). The new CT5 crossover uses this location as well, but using the Style 3 key fob. The spot may be beneath a storage tray, which must be lifted out, or at least beneath all the stuff that has gathered inside. Then insert the transmitter with the buttons facing up and with the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.
The new key style, Style 3, was introduced in 2014. In the ELR Coupe and someCTS Sedans and Wagons (later models all use this location), locate the transmitter pocket on the shelf in the front of the console, as shown to the right. It is beneath a rubber that will need to be removed, and is the shape of the transmitter. Place the transmitter in the pocket, buttons facing up, and with the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.
In the XTS sedan, the transmitter pocket is found in the front of the center console storage area. A storage tray may have to be lifted out. Place the transmitter in the pocket with the key ring up and the buttons facing out. See the image below. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal. Check out the videohere.
In ATS sedan, the transmitter pocket is located in the face of the front of the inside of the center console, similar to or as shown to the right. Slide the transmitter into the pocket with the key ring facing out and buttons up. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.
In the CT6 sedan, the transmitter pocket is located in the center console as well, but in the face of the back of the console, as shown to the right. Slide the transmitter into the pocket with the key ring up and buttons facing the front of the car. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.
Cadillac now has new models and as has become all too common with General Motors, the back up locations are new and not reflective of any used previously in a Cadillac model. And the Escalade went along for the ride.
In the XT4 and the 2020 Escalade and Escalade ESV, the key fob is dropped into the front cup holder, as shown to the right. Make sure the cup holder is empty and that the fob’s buttons are facing up. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.
Meanwhile, the new CT4,CT5 and Lyriq EV models, for no apparently good reason, use the rear cup holder as the back up start location. Again, make sure the cup holder is empty and that the key fob’s buttons are facing up. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal to start the vehicle.
In the XT5 and XT6 SUVs, clear away anything being stored in the center console. At the bottom near the back, there is a depression shaped like the Cadillac key fob. Set the fob down in the depression with the buttons facing up. With the vehicle in Park or Neutral, step on the brake pedal and press the Start / Stop ignition button as normal.
The large SUV’s from GM, including the Escalade (prior to 2020), feature a transmitter pocket also located in the face of the front of the inside of the center console. However, the pocket points down, as shown to the right. The pocket in the Escalade is placed to the center and a bit lower. Slide the transmitter into the pocket with the key ring facing out, buttons forward (in a Suburban we had on hand, the engine started with the buttons facing either way). It is a loose fit, so don’t be concerned. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal. Check out the videohere.
Note: If you have made an attempt to start the vehicle without success, there may be residual pressure in the brake system and a new warning light may appear (left) or text message to Step on the Brake. Press the brake pedal very, very hard when trying to start the vehicle again to be sure that the release switch behind the pedal is engaged. Or wait a few minutes and try again.
Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
Finally, if you need another manufacturer, click here.
Retrieving the mechanical key
Cadillac vehicles use three key fob (remote control or ‘clicker’) styles, and two (GMStyles 1 and 3) have mechanical keys embedded inside. That key will be used to unlock the driver’s door or the trunk (yes, the trunk) and in some cases to remove a piece of the car!
If your vehicle is the XLR Coupe, a mechanical key is provided separately. Be sure to keep it around!
For Style 1 (above right), press the thin button near the bottom of the transmitter (remote control or ‘clicker’) used to remove the mechanical key. Do not pull the mechanical key out without pressing the button.
The Style 3 key fob is similar to Style 1, in that the mechanical key is removed from the fob for use getting into the vehicle. To remove the mechanical key, press the button on the side of the transmitter near the key ring, as shown, and pull out the key.
If a key hole is visible at the back of the driver’s door handle, simply insert the key and turn and you’re in.
Getting Inside
Many GM models hide the key holes under a cap at the back of the driver’s door. They include the Cadillac CT4, CT6, CTS, XT4, XT5, XT6, XTS and ATS.
*Note the additional Escalade instructions below and that 2020 brings a completely new cap, also below.
To remove the first cap, pull the door handle out to the open position. Insert the key into the slot on the bottom of the cap (3, right). Push it as far upwards as possible and hold upward pressure. Then pry outward. And yes, you WILL feel like you are prying off a piece of your car! Move the cap rearward revealing the key cylinder. Now the mechanical key can be used in the cylinder. Look for a videohere to help.
To replace the cap, insert the two tabs at the back of the cap between the black seal and the metal base. Pull the door handle out to the door open position and move the cap forward and press to snap it into place. You can then release the door handle.
The Escalade, until 2017, features a new wrinkle in the hidden key hole. The cylinder is hidden in the same place and manner, but the cap is the top, 1/8 of an inch portion. To remove it, the door handle must be pulled fully open. Then, push the cap towards the handle to release it. It may take a bit of force to accomplish this. See two videoshere.
IMPORTANT! The Cadillac XTS uses both types of caps to hide the key holes shown above. Look or feel for a slot as described with the first cap. If its there, follow the first instructions. If there is no slot, follow the instructions for the early Escalade.
Replacing it is a simple matter of reversing the removal process and simpler than the process needed for the old style.
In the middle of the 2017 model year, the Escalade, while retaining the hidden key hole, was shifted to the method shown previously. So, starting in 2017, look for a slot beneath the cap. If its there, use the key as described above. Push it into the slot as far upwards as possible, then pry outward. Move the cap rearward revealing the key cylinder.
Then in 2020, Cadillac came up with a whole new cap. As with the first style, there is a slot beneath the cap (right). The handle is first identified by its more curved appearance front to back and a separation near the top. Only the bottom can be removed. It is found on the Escalade and CT5.
Insert the mechanical key into the slot at the bottom of the handle and push upward all the way until the cover frees. It will pop out about 1/8 of an inch. Remove the key – do not pry or pull with it. Once free, the cap simply swings up and can be pulled away (right).
With all these options the mechanical key can be used in the now-exposed lock cylinder. We have a videohere as well to help.
Remember, getting IN the car is most important. If you have difficulty replacing the cap, don’t. Let your dealer do it when you get a new battery for your Key FOB!
The CTS,XLR and ELRCoupes have flush door handles (left image) with no key holes at all. They have a very different trick up their sleeves.
You must use the mechanical key to open the trunk. The key hole is under the lip of the trunk lid facing the ground.
Once open, you will find a release handle. It is below the forward lip of the trunk (right). Pulling the door release lever will unlock as well as unlatch the driver’s door.
Similarly but more simply, the new Lyriq EV also requires the trunk or liftgate be unlocked using the mechanical key (right image). The front door will unlock at the same time.
Note that if the key simply spins in the cylinder, make sure that the key is fully inserted.
Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
How to Open, Start and Replace Fob Batteries in Cadillac Vehicles
We have fourteen helpful videos for Cadillac owners.
Battery replacement videos are at the end of the list.
This first video will get you into and starting the latest Escalade models, 2021 and newer.
This video combines all we know about getting into and starting a Cadillac model – all of them!
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This video covers the new XT4 model.
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This video is exclusive for CTS sedan owners.
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This is an update for the Cadillac XTS. There are two ways to get in, and the manual may be wrong!
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Cadillac Escalade update. The key hole reveal is changed in the middle of the 2017 model year.
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Here is the new Cadillac XT5 crossover, hiding its keyhole.
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The updated video will help with getting into and starting the Cadillac CTS Coupe, XLR and ELR Coups. It also covers the Chevrolet Corvette (C6 and C7). And getting out, if you need to!
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Video help with the Cadillac XTS. If you tried the XTS owner’s manual, you may have found the wrong entry procedure!
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This video will help with getting in and starting the Cadillac Escalade as well as the Chevrolet Tahoe and Suburban and GMC Yukon.
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Video help unique to the Cadillac SRX.
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Replacing the battery in a Cadillac fob in use since 2021.
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This video will help replace the battery in a Cadillac key fob.
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This one covers key fobs used in 2021 and newer models.
Models covered include the Celestiq, CTS, CT4, CT5, CT6, CTS, ELR, Escalade, Lyriq, SRX, XLR, XT4, XT5, XT6, and XTS.
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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
Does Your Owner’s Manual Have a Troubleshooting Guide?
How Deep Is Your Owner’s Manual?
We’ve done a couple of owner’s manual rants and got to thinking about where the average driver might look in their respective manual if they ran into trouble, specifically with dead or dying key fobs.
So, we examined a sampling of owner’s manuals from BMW and Mini, Fiat Chrysler, Ford, GM, including Buick, Chevrolet and Cadillac, Honda and Acura, Kia and Hyundai, Land Rover and Jaguar, Mazda, Mercedes Benz, Nissan and Infiniti, Subaru, Toyota and Lexus, Volkswagen and Audi and Volvo. And since we are adding this commentary, you can probably guess the results.
So lets set some parameters. Our first thought is to look for Troubleshooting chapter. So, result #1 is that not a single one of these 25 manufacturers have a chapter with this title. Only 3, Mazda (right), Toyota and Lexus, even use the word Trouble. Emergency, Roadside or Breakdown are most likely to be found, and this is a pretty short hurdle. VW raises the hurdle, with a Do It Yourself chapter that includes flat tires and dead batteries, etc. that tend to be found in the Breakdown chapters from other manufacturers.
To Index or Not to Index
Next, we looked to see if there was an index to resort to. Several, BMW, Land Rover, and Ford, for instance, have no indexes at all. So if someone out there is from these companies, please consider adding that in. On the other hand, the indexes we did find were no help at all with dead key fobs.
So, back to the our troubleshooting-like chapters. Once inside, only Honda/Acura, Toyota/Lexus and Subaru got this right! Setting aside for a moment the fact that the owner’s manual is most likely inside the car and the driver locked outside, at least if the driver manages to get the car open, he or she will be able to get started.
The Honda and Acura chapters point to an issue with the key fob being weak. This may not be immediately obvious to the operator, but it would be a likely spot to check out if the car wasn’t responding.
Subaru (right), Lexus and Toyota chapters point directly to pages with solutions to issues with the electronic keys. Again, it may not be obvious to the driver that the key fob is the problem, but these manufacturers come the closest to nailing the problem. Titling the sections using something like what to do if the car does not respond to the electronic key would come closest to replicating exactly what the driver is experiencing.
Absolutely none of the other manufacturers point directly to the electronic keys in anything remotely like a troubleshooting chapter. To be clear, they all have the solutions shown, but the driver is left to contend with 400, 500 or 600 pages of information to get to what they need.
So for all of them, walk a mile in your customers shoes and try to think like someone who simply doesn’t understand what is wrong. Then make a Troubleshooting chapter and forget the clever titles like Handling the Unexpected or Volkswagens do it yourself chapter, which is where they keep breakdown assistance.
The closer your cars get to being rolling computers, the more relevant an actual Troubleshooting chapter will be to your customers.
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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY