Tag: CTS

Start a Cadillac with a Dead Key Fob

How to Start a Cadillac with a Dead Key Fob

Starting Your Cadillac

Cadillac vehicles use two of GM‘s three different style keys and many different start procedures or locations. They are all here, and you can find a whole lot of videos here.

Inside door releaseHere’s the deal: Buckle up, find your model, and if the main start battery is still good, we’ll get you underway.

CTS, XLR, ELR

The Cadillac Coupes show up early in this list: the CTS, XLR, and ELR. So, please note immediately that the latches are electronic and if the main 12-volt battery is dead and you’ve closed the door, the lever to the right is your only escape. You will find it below the door on the floor where you would expect to find a trunk release (right). Pull it up and the door will open. There’s another on the passenger side for that door.

GM back up start 11With Style 1 (square) key fob, used in most GM vehicles prior to 2014, and in some Cadillac CTS Coupes and Sedans ongoing, place the transmitter in the transmitter pocket at the top and rear of the center console storage area with the buttons facing towards the front of the vehicle (right).

With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop button to start the vehicle as you would normally.

GM start 3The XLR Coupe use either a small key fob that does not hold a mechanical key or the Style 1 fob. Regardless of the key fob type, the pocket for the transmitter (or fob) is on the left of the inside of the glove box. Place the transmitter in the pocket with the buttons facing the glove box storage area (right).

Again, with the vehicle in P (Park) or N (Neutral), press the brake pedal and the Start / Stop ignition button as normal.

SRX, CT5

GM start 2In the Cadillac SRX, the transmitter pocket is located at the bottom of the console storage area (right). The new CT5 crossover uses this location as well, but using the Style 3 key fob. The spot may be beneath a storage tray, which must be lifted out, or at least beneath all the stuff that has gathered inside. Then insert the transmitter with the buttons facing up and with the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.

ELR, CTS

CTS SRX back-upThe new key style, Style 3, was introduced in 2014. In the ELR Coupe and some CTS Sedans and Wagons (later models all use this location), locate the transmitter pocket on the shelf in the front of the console, as shown to the right. It is beneath a rubber that will need to be removed, and is the shape of the transmitter. Place the transmitter in the pocket, buttons facing up, and with the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.

XTS

XTS PocketIn the XTS sedan, the transmitter pocket is found in the front of the center console storage area. A storage tray may have to be lifted out. Place the transmitter in the pocket with the key ring up and the buttons facing out. See the image below. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal. Check out the video here.

ATS

ATS STS back-upIn ATS sedan, the transmitter pocket is located in the face of the front of the inside of the center console, similar to or as shown to the right. Slide the transmitter into the pocket with the key ring facing out and buttons up. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.

CT6 back up slotCT6

In the CT6 sedan, the transmitter pocket is located in the center console as well, but  in the face of the back of the console, as shown to the right. Slide the transmitter into the pocket with the key ring up and buttons facing the front of the car. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.

XT4, Escalade

Cadillac now has new models and as has become all too common with General Motors, the back up locations are new and not reflective of any used XT4 back-uppreviously in a Cadillac model. And the Escalade went along for the ride.

In the XT4 and the 2020 Escalade and Escalade ESV, the key fob is dropped into the front cup holder, as shown to the right. Make sure the cup holder is empty and that the fob’s buttons are facing up. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.

CT4, CT5, Lyriq

Caddy rear cup holderMeanwhile, the new CT4, CT5 and Lyriq EV models, for no apparently good reason, use the rear cup holder as the back up start location. Again, make sure the cup holder is empty and that the key fob’s buttons are facing up. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal to start the vehicle.

XT5, XT6

XT5 back-upIn the XT5 and XT6 SUVs, clear away anything being stored in the center console. At the bottom near the back, there is a depression shaped like the Cadillac key fob. Set the fob down in the depression with the buttons facing up. With the vehicle in Park or Neutral, step on the brake pedal and press the Start / Stop ignition button as normal.

Escalade, pre 2020

The large SUV’s from GM, including the Escalade (prior to 2020), feature a transmitter Tahoe Escalade Suburban back-uppocket also located in the face of the front of the inside of the center console. However, the pocket points down, as shown to the right. The pocket in the Escalade is placed to the center and a bit lower. Slide the transmitter into the pocket with the key ring facing out, buttons forward (in a Suburban we had on hand, the engine started with the buttons facing either way). It is a loose fit, so don’t be concerned. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal. Check out the video here.

Note: If you have made an attempt to start the vehicle without success, there may be residual pressure in the brake system and a new warning light may appear (left) or text Engine Start Operation Indicatormessage to Step on the Brake. Press the brake pedal very, very hard when trying to start the vehicle again to be sure that the release switch behind the pedal is engaged. Or wait a few minutes and try again.

… Return to Part I

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2018/09/cadillac-dead-key-fob-help-part-ii-getting-started/

Open a Cadillac with a Dead Key Fob

How to Open a Cadillac with a Dead Key Fob

Getting into Your Cadillac

Retrieving the mechanical key

Cadillac vehicles use three key GM Key Style 1fob (remote control or ‘clicker’) styles, and two (GM Styles 1 and 3) have mechanical keys embedded inside. That key will be used to unlock the driver’s door or the trunk (yes, the trunk) and in some cases to remove a piece of the car!

If your vehicle is the XLR Coupe, a mechanical key is provided separately. Be sure to keep it around!

For Style 1 (above right), press the thin button near the bottom of the transmitter (remote control or ‘clicker’) used to remove the mechanical key. Do not pull the mechanical key out without pressing the button.

GM Style 3The Style 3 key fob is similar to Style 1, in that the mechanical key is removed from the fob for use getting into the vehicle. To remove the mechanical key, press the button on the side of the transmitter near the key ring, as shown, and pull out the key.

If a key hole is visible at the back of the driver’s door handle, simply insert the key and turn and you’re in.

Getting Inside

GM Lock Cover RemoveCT4, CT6, CTS, XT4, XT5, XT6, XTS, ATS

Many GM models hide the key holes under a cap at the back of the driver’s door. They include the Cadillac CT4, CT6, CTS, XT4, XT5, XT6, XTS and ATS.

*Note the additional Escalade instructions below and that 2020 brings a  completely new cap, also below.

To remove the first cap, pull the door handle out to the open position. Insert the key into the slot on the bottom of the cap (3, right). Push it as far upwards as possible and hold upward pressure. Then pry outward. And yes, you WILL feel like you are prying off a piece of your car! Move the cap rearward revealing the key cylinder. Now the mechanical key can be used in the cylinder. Look for a video here to help.

To replace the cap, insert the two tabs at the back of the cap between the black seal and the metal base. Pull the door handle out to the door open position and move the cap forward and press to snap it into place. You can then release the door handle.

Escalade

The Escalade, until 2017, features a new wrinkle in the hidden Escalade Cylinder Capkey hole. The cylinder is hidden in the same place and manner, but the cap is the top, 1/8 of an inch portion. To remove it, the door handle must be pulled fully open. Then, push the cap towards the handle to release it. It may take a bit of force to accomplish this. See two videos here.

XTS extra

IMPORTANT! The Cadillac XTS uses both types of caps to hide the key holes shown above. Look or feel for a slot as described with the first cap. If its there, follow the first instructions. If there is no slot, follow the instructions for the early Escalade.

Replacing it is a simple matter of reversing the removal process and simpler than the process needed for the old style.

Escalade, CT5

GM Lock Cover RemoveIn the middle of the 2017 model year, the Escalade, while retaining the hidden key hole, was shifted to the method shown previously. So, starting in 2017, look for a slot beneath the cap. If its there, use the key as described above. Push it into the slot as far upwards as possible, then pry outward. Move the cap rearward revealing the key cylinder.

New Caddy lock cylinder capThen in 2020, Cadillac came up with a whole new cap. As with the first style, there is a slot beneath the cap (right). The handle is first identified by its more curved appearance front to back and a separation near the top. Only the bottom can be removed. It is found on the Escalade and CT5.

Insert the mechanical key into the slot at the bottom of the handle and push upward all the way until the New Caddy cap swinging upcover frees. It will pop out about 1/8 of an inch. Remove the key – do not pry or pull with it. Once free, the cap simply swings up and can be pulled away (right).

With all these options the mechanical key can be used in the now-exposed lock cylinder. We have a video here as well to help.

Remember, getting IN the car is most important. If you have difficulty replacing the cap, don’t. Let your dealer do it when you get a new battery for your Key FOB!

CTS, XLR, ELR

Coupe_flush_handleThe CTS, XLR and ELR Coupes have flush door handles (left image) with no key holesCTS ELR open handle at all. They have a very different trick up their sleeves.

You must use the mechanical key to open the trunk. The key hole is under the lip of the trunk lid facing the ground.

Once open, you will find a release handle. It is below the forward lip of the trunk (right). Pulling the door release lever will unlock as well as unlatch the driver’s door.

Lyriq trunkWe have two videos for coupes here.

Lyriq

Similarly but more simply, the new Lyriq EV also requires the trunk or liftgate be unlocked using the mechanical key (right image). The front door will unlock at the same time.

Note that if the key simply spins in the cylinder, make sure that the key is fully inserted.

Related: Getting Out!

Continue to Starting Instructions …

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2018/09/cadillac-dead-key-fob-help-part-i-getting-in/

Cadillac Videos: Handling Dead Key Fob Batteries

How to Open, Start and Replace Fob Batteries in Cadillac Vehicles

We have fourteen helpful videos for Cadillac owners.

Battery replacement videos are at the end of the list.

This first video will get you into and starting the latest Escalade models, 2021 and newer.

This video combines all we know about getting into and starting a Cadillac model – all of them!

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This video covers the new XT4 model.

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This video is exclusive for CTS sedan owners.

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This is an update for the Cadillac XTS. There are two ways to get in, and the manual may be wrong!

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Cadillac Escalade update. The key hole reveal is changed in the middle of the 2017 model year.

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Here is the new Cadillac XT5 crossover, hiding its keyhole.

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The updated video will help with getting into and starting the Cadillac CTS Coupe, XLR and ELR Coups. It also covers the Chevrolet Corvette (C6 and C7). And getting out, if you need to!

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Video help with the Cadillac XTS. If you tried the XTS owner’s manual, you may have found the wrong entry procedure!

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This video will help with getting in and starting the Cadillac Escalade as well as the Chevrolet Tahoe and Suburban and GMC Yukon.

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Video help unique to the Cadillac SRX.

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Replacing the battery in a Cadillac fob in use since 2021.

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This video will help replace the battery in a Cadillac key fob.

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This one covers key fobs used in 2021 and newer models.

Models covered include the Celestiq, CTS, CT4, CT5, CT6, CTS, ELR, Escalade, Lyriq, SRX, XLR, XT4, XT5, XT6, and XTS.

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2018/09/cadillac-video-help-with-dead-key-fobs/

Tragic Incident Points to a Need to Build to Intuition

Intuition Needed

Our mission at DashboardSymbols.com is to make new auto technologies simpler to understand and use so that you can feel safe and secure. Electronics rarely have intuitive solutions when problems arise. We have long railed about car companies making getting in a push-button start car difficult when an electronic issue strikes, but we didn’t recognize that those same problems could lead to difficulties getting out.

And now one of those problems has cost a man his life.

A Life Lost

Inside_release2A Consumer Reports article recently cited the death of a man, and his dog, of heat exhaustion in Texas when he was unable to open his 2007 Chevrolet Corvette after an electronic malfunction. He was unaware of a mechanical release located near the floor below the door, as shown in the image to the left The article begins beautifully, stating “tragedy demonstrates time and time again, there is true value in conventionally designed controls for vehicles.” Their conclusion troubles us, however. But first, a review of this and other recent incidents that we have touched on.

The man, 72 year old James Rogers, stepped out of a local restaurant to check on his dog, leaving his cell phone behind. It is thought that the electronic lock failed due to a loose battery cable. He and the dog had already died by the time they were noticed and freed from the car. Sadly, other news reports stated that his daughter believes he may have been trying to consult the owner’s manual when he succumbed.

Hours Lost

Earlier this year, we reported on an item out of New Zealand where an older couple had spent 13 hours locked inside their new keyless Mazda, and nearly died. They had left the key fob outside the car and mistakenly thought that it was the only way to unlock the car. The overriding assumption was that the root cause of the problem was that either the dealer did not fully explain the features of the car, or that the couple was confused by new technology because of their age (65 and 68).

Related: Wait, you were locked In the car?

BMW Inside Lock SwitchNope, Its Not Age!

In that same article, we related another lock-out story involving a keyless, or push button start car, this time a BMW. Their friends had used the remote to lock the car as a joke, and try as they might, those inside, a man and a woman in their 20s, could not find a way out and swore that there was none! The unlock switch, while plainly marked with the image of a door with a key in it and shown here, is placed surprisingly in the center of the dashboard just below the emergency flasher switch! Not on the doors, where our twenty somethings assumed it should be. And frankly where we had assumed it would be.

Inside_release3This image is an expanded view of the Corvette’s door release lever and icon. While the image does indicate the function of the lever, it would not be easily seen while sitting in the driver’s seat of the cramped coupe. Also, it is located where we have learned to expect to find a trunk or fuel door release, so it is quite likely that that Rogers never thought to even look towards the floor. It should be noted that this lock technology is shared by the Cadillac CTS, XLR and ELR Coupes.

Consumer Report’s states that their own reliability data shows that “problems with door locks and latches are among the most common complaints.” Their article concludes that “there isn’t any worrisome trends among Corvettes.”

Looking purely at data – developed by definition after problems occur – this is certainly true. We, however, see several worrisome trends surrounding the growing love affair with electronics and the auto industry itself. We’ve cited three incidents of drivers who believed they locked in their cars. This leads us to,

  1. short of a photographic memory, ‘showing’ and ‘explaining’ new features to drivers and expecting them to read and remember everything new in an owner’s manual have never – repeat never – worked in the auto industry. Ever. No one in the industry seems capable of learning this lesson no matter how many times it is repeated. This makes the New Zealand incident the most troublesome to address and it continues the “blame the driver”, or the salesperson, mentality. That said,
  2. there is nothing intuitive about a door release on the floor below the door. GM, take responsibility for it and change it, period. The electronic lock does nothing for the owner and only satisfies something at GM. Make it part of the arm rest. Better yet, lose the unnecessary electronic release altogether and return the mechanical release as the primary, or only, release. And it follows that,
  3. there is also nothing intuitive about a lock switch located in the center of the dashboard. BMW, it too should be returned to the armrest, even though it then means a second switch is needed on the passenger door.

If you could change the behavior of the one or the behavior of the millions, which would have the greater chance of success?

Changing the one, the manufacturer, eliminates the need for the millions (drivers) to read, and frankly memorize, crucial new features or the owner’s manual. It also eliminates the need for other millions (salespeople) to somehow become effective teachers. Someone else’s dad, mom, brother, sister, son, daughter husband or wife will not have to die over something that seems simple – to those of us in the industry.

Build to intuition. Let’s not wait for data to act.

Update: We got hold of a Cadillac CTS Coupe and can add this gif (below) of the lever in action. We used it from outside the car, so we could see it well!

GM Coupe Escape Lever

And we’ve added this video discussing the growing trend towards electronic locks and latches.

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2015/06/tragic-incident-points-to-a-need-to-build-to-intuition/