Finally, if you need or want another manufacturer, click here.
Two methods exist in Nissan and Infinity vehicles. Some models use method 1. In this case, insert the Intelligent Key in the port provided. It will be found to the left of the steering column. It might be horizontal (first image) or vertical (second image).
If an attempt is made to start the vehicle with a discharged Intelligent Key, a guide light will illuminate at the port. Insert the key fob with the buttons up in the horizontal port or with the buttons facing the door in the vertical port. Make sure the key ring side is out.
Once the key fob is inserted, the vehicle can be started as normal by pressing the Start / Stop ignition button while depressing the brake. Note that the port does not recharge the fob’s battery.
If a port does not exist, method 2 comes into play. Simply touch the ignition switch with the Intelligent Key (a chime will sound). Push the ignition Start / Stop button while depressing the brake pedal within 10 seconds after the chime sounds to start the engine.
And finally, in the Infiniti QX30, the Start / Stop button appears to ‘float’ above the dashboard. Pull it away exposing the ignition switch. If necessary the tip of the mechanical key can be used as a pry bar.
Please, please, do NOT try this if you do NOT have a tapered key as shown above! Insert the tapered end of the key fob into the switch and turn to start the car old school style.
Note: If you have made an attempt to start the vehicle without success, there may be residual pressure in the brake system and a new warning light may appear (left) or text message to Step on the Brake. Press the brake pedal very, very hard when trying to start the vehicle again to be sure that the release switch behind the pedal is engaged. Or wait a few minutes and try again.
Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
In our last post, we discussed the gap in the knowledge of automotive technology in first responders, as represented by a video from truthaboutcars.com and YouTube. It featured a man pulled over in his Tesla for having a computer mounted on his dashboard. The item is linked here.
But as we thought more about this, the video painted a very clear picture of how people tend to react to stressful situations.
The driver pulled over describes the computer as “his only center console” when he clearly meant something else and stated that it handles his air conditioning.
In truth, it is the car’s entire instrument panel! The screen offers control of everything, as well as a view to the functioning of the car, and mapping, etc. The center console is simply not in play.
A Thank You
Some weeks earlier, we had received this thank you (right) for one of our videos, covering a Mini in this case. We’ve transcribed it here, ‘as is’.
“Thank you 73 year old lady, 2013 mini nervous and panicked in parking lot with dead FOB yesterday. Your video heloed get everything up and running. Hard to read a manual with out reading glasses in stress situation. Thank you again.”
She describes perfectly the difficulty people face solving a problem and reading a manual while under stress. And stress is the central theme.
She identifies herself as 73, and the stress is due to the all too common key fob problem that we put a great deal of emphasis on here at DashboardSymbols.com. The video we discussed earlier puts the stress of being pulled over on full display.
Is Age the Issue?
But first we also get to once again dispel the ageism myth. The driver in the video is clearly quite young and still stutters and stammers his way through his interactions with the police officer.
This reaction to stress happens to us all irrespective of age, and returns us to our primary thesis. The relentless increase in automotive technology continues to outpace driver knowledge. And for those of you tempted to blame the driver for lack of effort, we will repeat that all of us learn by use and repetition, and if a new problem crops up, it will make little difference whether or not the driver has read about it in the manual months earlier.
And it is all too often the little things — and things that could easily be removed from the equation, taking us back to key fobs. If the battery in the fob dies, there is a back up plan, but there is no standardization. We know of and have documented exposing hidden keys holes from 15 manufacturers, a dozen variations for retrieving the standard ‘hard’ key from the fob, and over 50 distinct starting variations.
The hidden key holes are a particularly pointless exercise intended only to make a square inch of the car prettier. What it does in truth is leave drivers with dead key fobs vulnerable outside of their cars, fumbling for a mechanical key and trying to expose a lock cylinder. Will it happen on a warm summer day at home? Most likely it will be dark, rainy, cold, snowy, or in a parking garage with cell service blocked.
Make no mistake, these are safety issues and the responsibility lies with the manufacturer to make getting in to the relative safety of the car as easy as possible, and the majority of manufacturers are failing.
At the very least, once inside a manual can be consulted to get help to get the car started, but remember that stress is still in play.
Only a few manufacturers give a useful message if starting the car fails as shown to the right. And while we had at one time hoped that the industry would move to make this clear in every vehicle, most still simply refer the driver to the manual.
Unfortunately, it will take someone getting hurt or worse, or a manufacturer getting sued before this will change, and even if it does, there will be millions of vehicles already on the road holding tight to the old ways.
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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
Finally, if you need another manufacturer, click here.
Cadillac vehicles use two of GM‘s three different style keys and many different start procedures or locations. They are all here, and you can find a whole lot of videoshere.
Here’s the deal: Buckle up, find your model, and if the main start battery is still good, we’ll get you underway.
The CadillacCoupes show up early in this list: the CTS, XLR, and ELR. So, please note immediately that the latches are electronic and if the main 12-volt battery is dead and you’ve closed the door, the lever to the right is your only escape. You will find it below the door on the floor where you would expect to find a trunk release (right). Pull it up and the door will open. There’s another on the passenger side for that door.
With Style 1(square) key fob, used in most GM vehicles prior to 2014, and in someCadillac CTS Coupes and Sedans ongoing, place the transmitter in the transmitter pocket at the top and rear of the center console storage area with the buttons facing towards the front of the vehicle (right).
With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop button to start the vehicle as you would normally.
The XLR Coupe use either a small key fob that does not hold a mechanical key or the Style 1 fob. Regardless of the key fob type, the pocket for the transmitter (or fob) is on the left of the inside of the glove box. Place the transmitter in the pocket with the buttons facing the glove box storage area (right).
Again, with the vehicle in P (Park) or N (Neutral), press the brake pedal and the Start / Stop ignition button as normal.
In the Cadillac SRX, the transmitter pocket is located at the bottom of the console storage area (right). The new CT5 crossover uses this location as well, but using the Style 3 key fob. The spot may be beneath a storage tray, which must be lifted out, or at least beneath all the stuff that has gathered inside. Then insert the transmitter with the buttons facing up and with the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.
The new key style, Style 3, was introduced in 2014. In the ELR Coupe and someCTS Sedans and Wagons (later models all use this location), locate the transmitter pocket on the shelf in the front of the console, as shown to the right. It is beneath a rubber that will need to be removed, and is the shape of the transmitter. Place the transmitter in the pocket, buttons facing up, and with the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.
In the XTS sedan, the transmitter pocket is found in the front of the center console storage area. A storage tray may have to be lifted out. Place the transmitter in the pocket with the key ring up and the buttons facing out. See the image below. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal. Check out the videohere.
In ATS sedan, the transmitter pocket is located in the face of the front of the inside of the center console, similar to or as shown to the right. Slide the transmitter into the pocket with the key ring facing out and buttons up. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.
In the CT6 sedan, the transmitter pocket is located in the center console as well, but in the face of the back of the console, as shown to the right. Slide the transmitter into the pocket with the key ring up and buttons facing the front of the car. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.
Cadillac now has new models and as has become all too common with General Motors, the back up locations are new and not reflective of any used previously in a Cadillac model. And the Escalade went along for the ride.
In the XT4 and the 2020 Escalade and Escalade ESV, the key fob is dropped into the front cup holder, as shown to the right. Make sure the cup holder is empty and that the fob’s buttons are facing up. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.
Meanwhile, the new CT4,CT5 and Lyriq EV models, for no apparently good reason, use the rear cup holder as the back up start location. Again, make sure the cup holder is empty and that the key fob’s buttons are facing up. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal to start the vehicle.
In the XT5 and XT6 SUVs, clear away anything being stored in the center console. At the bottom near the back, there is a depression shaped like the Cadillac key fob. Set the fob down in the depression with the buttons facing up. With the vehicle in Park or Neutral, step on the brake pedal and press the Start / Stop ignition button as normal.
The large SUV’s from GM, including the Escalade (prior to 2020), feature a transmitter pocket also located in the face of the front of the inside of the center console. However, the pocket points down, as shown to the right. The pocket in the Escalade is placed to the center and a bit lower. Slide the transmitter into the pocket with the key ring facing out, buttons forward (in a Suburban we had on hand, the engine started with the buttons facing either way). It is a loose fit, so don’t be concerned. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal. Check out the videohere.
Note: If you have made an attempt to start the vehicle without success, there may be residual pressure in the brake system and a new warning light may appear (left) or text message to Step on the Brake. Press the brake pedal very, very hard when trying to start the vehicle again to be sure that the release switch behind the pedal is engaged. Or wait a few minutes and try again.
Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
Finally, if you need another manufacturer, click here.
Retrieving the mechanical key
Cadillac vehicles use three key fob (remote control or ‘clicker’) styles, and two (GMStyles 1 and 3) have mechanical keys embedded inside. That key will be used to unlock the driver’s door or the trunk (yes, the trunk) and in some cases to remove a piece of the car!
If your vehicle is the XLR Coupe, a mechanical key is provided separately. Be sure to keep it around!
For Style 1 (above right), press the thin button near the bottom of the transmitter (remote control or ‘clicker’) used to remove the mechanical key. Do not pull the mechanical key out without pressing the button.
The Style 3 key fob is similar to Style 1, in that the mechanical key is removed from the fob for use getting into the vehicle. To remove the mechanical key, press the button on the side of the transmitter near the key ring, as shown, and pull out the key.
If a key hole is visible at the back of the driver’s door handle, simply insert the key and turn and you’re in.
Getting Inside
Many GM models hide the key holes under a cap at the back of the driver’s door. They include the Cadillac CT4, CT6, CTS, XT4, XT5, XT6, XTS and ATS.
*Note the additional Escalade instructions below and that 2020 brings a completely new cap, also below.
To remove the first cap, pull the door handle out to the open position. Insert the key into the slot on the bottom of the cap (3, right). Push it as far upwards as possible and hold upward pressure. Then pry outward. And yes, you WILL feel like you are prying off a piece of your car! Move the cap rearward revealing the key cylinder. Now the mechanical key can be used in the cylinder. Look for a videohere to help.
To replace the cap, insert the two tabs at the back of the cap between the black seal and the metal base. Pull the door handle out to the door open position and move the cap forward and press to snap it into place. You can then release the door handle.
The Escalade, until 2017, features a new wrinkle in the hidden key hole. The cylinder is hidden in the same place and manner, but the cap is the top, 1/8 of an inch portion. To remove it, the door handle must be pulled fully open. Then, push the cap towards the handle to release it. It may take a bit of force to accomplish this. See two videoshere.
IMPORTANT! The Cadillac XTS uses both types of caps to hide the key holes shown above. Look or feel for a slot as described with the first cap. If its there, follow the first instructions. If there is no slot, follow the instructions for the early Escalade.
Replacing it is a simple matter of reversing the removal process and simpler than the process needed for the old style.
In the middle of the 2017 model year, the Escalade, while retaining the hidden key hole, was shifted to the method shown previously. So, starting in 2017, look for a slot beneath the cap. If its there, use the key as described above. Push it into the slot as far upwards as possible, then pry outward. Move the cap rearward revealing the key cylinder.
Then in 2020, Cadillac came up with a whole new cap. As with the first style, there is a slot beneath the cap (right). The handle is first identified by its more curved appearance front to back and a separation near the top. Only the bottom can be removed. It is found on the Escalade and CT5.
Insert the mechanical key into the slot at the bottom of the handle and push upward all the way until the cover frees. It will pop out about 1/8 of an inch. Remove the key – do not pry or pull with it. Once free, the cap simply swings up and can be pulled away (right).
With all these options the mechanical key can be used in the now-exposed lock cylinder. We have a videohere as well to help.
Remember, getting IN the car is most important. If you have difficulty replacing the cap, don’t. Let your dealer do it when you get a new battery for your Key FOB!
The CTS,XLR and ELRCoupes have flush door handles (left image) with no key holes at all. They have a very different trick up their sleeves.
You must use the mechanical key to open the trunk. The key hole is under the lip of the trunk lid facing the ground.
Once open, you will find a release handle. It is below the forward lip of the trunk (right). Pulling the door release lever will unlock as well as unlatch the driver’s door.
Similarly but more simply, the new Lyriq EV also requires the trunk or liftgate be unlocked using the mechanical key (right image). The front door will unlock at the same time.
Note that if the key simply spins in the cylinder, make sure that the key is fully inserted.
Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
Finally, if you need another manufacturer, click here.
GM vehicles use three different style keys, of which Buick uses the last two. There are several starting options, and we have videos here.
So, find your model, and if the main start battery is still good, we’ll get you underway…
With the flip key key fob, the mechanical key remains attached to the fob, but several back-up locations are used. In the BuickVerano, Regal (through 2017) and pre-2014 Lacrosse, remove the cup holder from the center console in front of the storage area. This may be the entire cup holder assembly (above right), or simply a cup holder insert (below right).
Look for a notch at the top rear of the cup holders to insert a finger or tool to aide removal. Then place the transmitter in the transmitter pocket with the buttons facing up. The pocket will be shaped somewhat like the key fob.
Note that, as can be seen, the console areas look different from model to model, but the pocket is indeed beneath the cup holders. With the key fob in place and with the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.
The back up location is changed in the Regal beginning with the 2018 model year, and the car uses a newer key fob. The spot is in a narrow compartment at the front of the center console, as can be seen in the image at right. And for the first time in any GM vehicle, the spot is marked. There is an image of a padlock with lines radiating from it, meant to invoke radio waves.
Place the key fob in the compartment and step on the brake and start the vehicle as normal using the Start / Stop button.
For the LaCrosse in 2014, the transmitter pocket is moved into the storage area inside the armrest near the auxiliary power, USB and audio ports (right). Place the transmitter in the pocket.
Once again, with the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal. Look for video help here.
The newest key style was introduced in 2014. It features a removable key. Note that there are still some flip keys in use. The Buick Encore, with exception, and Envision, until 2021, crossovers will use this spot. Simply drop the key fob into the front cup holder with the buttons up, and start the car as normal. Check out videos for these models here.
The exception is the Encore GX, beginning with the 2020 model. There is a small depression at the rear of a tray on the center console that is just in front of the center console storage area. This is the back up spot. The new Envista model introduced in 2024 uses this spot as well. Drop the key fob onto this spot with the buttons up and start the car as normal, again pressing the Start / Stop button while stepping on the brake.
And the 2021 Envision finds the back up spot moved to the front of the center console storage area, See the image to the right. Inside and at the front of the console there is a small, flat depression. Drop the key fob onto this spot with the buttons facing up and start the vehicle as normal, stepping on the brake while pushing the Start / Stop button. See a helpful video here.
Finally, the Buick Enclave gets keyless start for the first time in 2018. The back up spot is beneath the rubber mat at the bottom of the center console. Remove the mat and place the transmitter on the fob-shaped depression that is now visible. As always, with the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal. We’ll post more information as it comes available.
Note: If you have made an attempt to start the vehicle without success, there may be residual pressure in the brake system and a new warning light may appear (left) or text message to Step on the Brake. Press the brake pedal very, very hard when trying to start the vehicle again to be sure that the release switch behind the pedal is engaged. Or wait a few minutes and try again.
Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
Finally, if you need another manufacturer, click here.
Retrieving the mechanical key
Buick uses the last two of GM’s three key fob (remote control or ‘clicker’) styles. Style 2 is a flip key, shown to the right. Simply press the unmarked chrome button to extend the mechanical key. It remains attached to the key fob.
If a key hole is visible at the back of the driver’s door handle, use the mechanical key to unlock the driver’s door. If a key hole is not visible, see below.
With the Style 3 key fob the mechanical key must removed from the fob for use getting into the vehicle. To remove the mechanical key, press the button on the side of the transmitter near the key ring, as shown, and pull the key out.
Once again, if a key hole is visible at the back of the driver’s door handle, use the mechanical key to unlock the driver’s door. If a key hole is not visible, see below.
Getting Inside
In the majority of Buick models, a key hole is visible at the back of the driver’s door handle. So, simply insert the mechanical key and turn and you’re inside.
However, in the 2016 model year, Buick joined other GM models, hiding the key hole behind a cap at the back of the handle. The first models affected include the Envision and Lacrosse. The remaining models have followed suit.
In these cases, the cap must be removed to reveal the key hole. To remove the cap, pull the door handle out to the open position. Insert the key into the slot on the bottom of the cap (3, right). Push it as far upwards as possible, then pry outward. And yes, you WILL feel like you are prying off a piece of your car! Move the cap rearward revealing the key cylinder. Now the mechanical key can be used in the cylinder. Look for a videohere to help.
Then came the new Envista in 2024. The key hole or lock cylinder is hiding behind an oval cap seen towards the rear of the driver’s door handle (right). It will need to be removed to expose the cylinder.
To remove the cap, pull the door handle to the open position. Look for a spot behind the oval cap that can accept the key (right). Insert the key into the spot and press the key inward. This will allow the cap to move. Move it towards the rear and remove it. The key hole is now visible and the door can be unlocked.
To replace the first cap, insert the two tabs at the back of the cap between the black seal and the metal base. Pull the door handle out to the door open position and move the cap forward and press to snap it into place. You can then release the door handle.
To replace the oval cap, insert the tab found at the back of the cap into the edge of door handle. Press the cap into place.
Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
Finally, if you need or want another manufacturer, click here.
Lincoln vehicles employ far too many backup methods, with new variations added seemingly each year. For full- and mid-size vehicles, insert the Intelligent Access key in the backup slot, located in the glove box, the center console, or in or under the cup holders, depending on the model. On this page you will find what you need to start the Aviator, Continental, Corsair, MKC, MKS, MKT, MKX, MKZ, Nautilus, and Navigator models
The backup slot for full- and mid-size vehicles is the same as that used for key programming. In all cases, the slots do not look at all obvious, except that they are the proper size for the Intelligent Access key.
After inserting the key into the backup slot, use the Start / Stop ignition button and brake pedal to start your vehicle as usual. The vehicle should respond normally as long as the Intelligent Access key is in the slot.
Once the vehicle is started, the key fob can be removed from the backup slot, if you wish. But first, you will need to locate that slot.
Locating the Back-up Slot
The MKS is unique in using the glove box as the location for the backup slot. It is to the far right side under the glove box door, and may be difficult to reach. Slip the Intelligent Access key down into the slot with buttons facing out and with key ring up or out. See the image.
After inserting the key, use the Start / Stop ignition button and brake pedal to start your vehicle as usual. Once the vehicle is started, the key can be removed from the backup slot, if you wish.
The backup slot is located in the center console in the Aviator, Corsair, MKC, MKT, MKX and Navigator models. The exact location will vary somewhat. Most consoles are filled with stuff, so you may need to dig a bit.
In the Navigator, until 2018, the Intelligent Access key slot is to the rear or the side of the console and points up. The key fob is slipped in vertically or horizontally depending on the slot’s shape, with the buttons facing out, as in the image shown.
In 2018, the Navigator location is moved to the back wall inside the center console (right). It should look like a pocket anchored to the back wall. Slip the key fob in vertically with the buttons facing forward.
Aviator models use a similar pocket, but it is anchored to the front of the center console. Slip the Intelligent Access key fob in vertically with the buttons facing the back of the console.
In 2025, a new console arrangement is available in the Aviator and the back up slot is beneath the rear cup holder. Remove the bottom liner from the cup holder by pulling it up by the tab (see image to the right). The slot is then revealed. Drop the fob into the slot with the buttons facing the rear of the rear of the car.
Note that the older console style is still available in the 2025.
The Corsair also uses a location at the front of the center console, but it is built into the front wall structure ( lower right). For this model, the key fob should be placed on its side with the buttons facing the back of the console.
After inserting the key, use the Start / Stop ignition button and brake pedal to start your vehicle as usual. If it fails to start, turn the fob so that the buttons face back and try again.Once the vehicle is started, the key fob can be removed from the backup slot, if you wish.
You will find a video of the process here that will help.
In MKT, MKZ Hybrid (2013) and new (2017)Continental models, the slot is found near the Auxiliary, USB and power ports in the center console, like the one shown. The Intelligent Access key is slipped in with the buttons facing out and the key ring up (in one vehicle we tested, the vehicle started with the buttons facing either direction).
After inserting the key, use the Start / Stop ignition button and brake pedal to start your vehicle as usual. Once the vehicle is started, the key can be removed from the backup slot, if you wish.
In the MKC and MKX (through 2015), the backup slot is to the front of center console, also found near the Auxiliary, USB and power ports, as shown. The Intelligent Access key is slipped in with the buttons facing out and the key ring up. The slot is impossible to see and you may want to feel for the ribbing at the bottom of the slot.
In 2016, the back up slot in the MKX is moved to the bottom of the center console. The Nautilus, new in 2019, uses this location as well. There is a visible depression in the console’s floor the shape of the key fob. Place the fob in the depression with the buttons up and key ring end facing forward.
In 2024, the back up slot in the Nautilus is moved to the front of the center console (image right). Slip the fob in with the buttons facing the rear.
After inserting the key, use the Start / Stop ignition button and brake pedal to start your vehicle as usual. Once the vehicle is started, the key can be removed from the backup slot, if you wish.
New in the 2014 MKZ and MKZ Hybrid the backup slot is hidden under one of the cup holders.
A rubber mat at the bottom of the cup holders may need to be removed (A) to expose the slot (B), as shown. Of course any cups will have to come out too! Look for a tab towards the front or the side of the mat to grab and pull (gently!)*.
*Important: If you do not find a pull tab, do try removing the mat. Simply place the key fob in the rear cup holder and start the car as normal.
After inserting the key fob, buttons facing the back of the car, in the exposed slot, use the Start / Stop ignition button and brake pedal to start your vehicle as usual. Once the car is started, the Intelligent Access key can be removed and the mat, and any cups, replaced.
Note: If you have made an attempt to start any of these vehicles without success, there may be residual pressure in the brake system and a new warning light may appear (left) or text message to Step on the Brake. Press the brake pedal very, very hard when trying to start the vehicle again to be sure that the release switch behind the pedal is engaged. Or wait a few minutes and try again.
Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
Stress Can, Will, and Does Put Drivers in Danger
Stress Dangers
In our last post, we discussed the gap in the knowledge of automotive technology in first responders, as represented by a video from truthaboutcars.com and YouTube. It featured a man pulled over in his Tesla for having a computer mounted on his dashboard. The item is linked here.
But as we thought more about this, the video painted a very clear picture of how people tend to react to stressful situations.
The driver pulled over describes the computer as “his only center console” when he clearly meant something else and stated that it handles his air conditioning.
In truth, it is the car’s entire instrument panel! The screen offers control of everything, as well as a view to the functioning of the car, and mapping, etc. The center console is simply not in play.
A Thank You
Some weeks earlier, we had received this thank you (right) for one of our videos, covering a Mini in this case. We’ve transcribed it here, ‘as is’.
“Thank you 73 year old lady, 2013 mini nervous and panicked in parking lot with dead FOB yesterday. Your video heloed get everything up and running. Hard to read a manual with out reading glasses in stress situation. Thank you again.”
She describes perfectly the difficulty people face solving a problem and reading a manual while under stress. And stress is the central theme.
She identifies herself as 73, and the stress is due to the all too common key fob problem that we put a great deal of emphasis on here at DashboardSymbols.com. The video we discussed earlier puts the stress of being pulled over on full display.
Is Age the Issue?
But first we also get to once again dispel the ageism myth. The driver in the video is clearly quite young and still stutters and stammers his way through his interactions with the police officer.
This reaction to stress happens to us all irrespective of age, and returns us to our primary thesis. The relentless increase in automotive technology continues to outpace driver knowledge. And for those of you tempted to blame the driver for lack of effort, we will repeat that all of us learn by use and repetition, and if a new problem crops up, it will make little difference whether or not the driver has read about it in the manual months earlier.
And it is all too often the little things — and things that could easily be removed from the equation, taking us back to key fobs. If the battery in the fob dies, there is a back up plan, but there is no standardization. We know of and have documented exposing hidden keys holes from 15 manufacturers, a dozen variations for retrieving the standard ‘hard’ key from the fob, and over 50 distinct starting variations.
The hidden key holes are a particularly pointless exercise intended only to make a square inch of the car prettier. What it does in truth is leave drivers with dead key fobs vulnerable outside of their cars, fumbling for a mechanical key and trying to expose a lock cylinder. Will it happen on a warm summer day at home? Most likely it will be dark, rainy, cold, snowy, or in a parking garage with cell service blocked.
Make no mistake, these are safety issues and the responsibility lies with the manufacturer to make getting in to the relative safety of the car as easy as possible, and the majority of manufacturers are failing.
At the very least, once inside a manual can be consulted to get help to get the car started, but remember that stress is still in play.
Only a few manufacturers give a useful message if starting the car fails as shown to the right. And while we had at one time hoped that the industry would move to make this clear in every vehicle, most still simply refer the driver to the manual.
Unfortunately, it will take someone getting hurt or worse, or a manufacturer getting sued before this will change, and even if it does, there will be millions of vehicles already on the road holding tight to the old ways.
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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY