Hyundai back up entry update
We have a new Hyundai back up entry update and the new processes make us wish they’d make up their minds. Back up entry processes are necessary for those moments when the key fob’s battery dies, which happens all too often. There is a brand new way to expose the key hole on the new Kona and, with the addition of digital access options, the company has a new mechanical key that is separate from the key fob.
The redesigned Kona uses a two-piece handle that looks like those on the Santa Cruz, Sonata and Tucson. However, the piece that needs to be removed is done so from behind (right)! To get at the key hole, lift the door handle and hold it in the open position. Slip the mechanical key into the open slot in the cap from behind it and rotate the cap upwards. It will come free, exposing the key hole. We have yet to try this.
The new key fob that results in a separate mechanical key was actually introduced in 2022, with the introduction of the Ionic 6. This was also the first model to have a digital access option. To use the mechanical key (right), a protective cover must be removed and its handle rotated down as the illustration shows.
We really dislike this development. The mechanical keys can easily be lost or simply left behind, and digital options on the smart phone have proven to be less than 100% effective and requires the start battery to be charged. A mechanical key is always 100% effective!
Smart Keys or Intelligent Keys, or Access Keys – or whatever the manufacturer of your chooses to call them – that let you into your car and start it with just a touch use up their internal batteries at alarming rates, catching busy drivers unawares – even though the car had tried to warn you.
Our goal is to help you feel safe – and keep you moving or get you moving if at all possible – rather than leave you fretting whenever your key fob stops working. The instructions for getting into and starting most keyless start cars can be found on our pages – without roadside assistance.
You can see the back entry page here.
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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
Does Your Owner’s Manual Have a Troubleshooting Guide?
How Deep Is Your Owner’s Manual?
We’ve done a couple of owner’s manual rants and got to thinking about where the average driver might look in their respective manual if they ran into trouble, specifically with dead or dying key fobs.
So, we examined a sampling of owner’s manuals from BMW and Mini, Fiat Chrysler, Ford, GM, including Buick, Chevrolet and Cadillac, Honda and Acura, Kia and Hyundai, Land Rover and Jaguar, Mazda, Mercedes Benz, Nissan and Infiniti, Subaru, Toyota and Lexus, Volkswagen and Audi and Volvo. And since we are adding this commentary, you can probably guess the results.
So lets set some parameters. Our first thought is to look for Troubleshooting chapter. So, result #1 is that not a single one of these 25 manufacturers have a chapter with this title. Only 3, Mazda (right), Toyota and Lexus, even use the word Trouble. Emergency, Roadside or Breakdown are most likely to be found, and this is a pretty short hurdle. VW raises the hurdle, with a Do It Yourself chapter that includes flat tires and dead batteries, etc. that tend to be found in the Breakdown chapters from other manufacturers.
To Index or Not to Index
Next, we looked to see if there was an index to resort to. Several, BMW, Land Rover, and Ford, for instance, have no indexes at all. So if someone out there is from these companies, please consider adding that in. On the other hand, the indexes we did find were no help at all with dead key fobs.
So, back to the our troubleshooting-like chapters. Once inside, only Honda/Acura, Toyota/Lexus and Subaru got this right! Setting aside for a moment the fact that the owner’s manual is most likely inside the car and the driver locked outside, at least if the driver manages to get the car open, he or she will be able to get started.
The Honda and Acura chapters point to an issue with the key fob being weak. This may not be immediately obvious to the operator, but it would be a likely spot to check out if the car wasn’t responding.
Subaru (right), Lexus and Toyota chapters point directly to pages with solutions to issues with the electronic keys. Again, it may not be obvious to the driver that the key fob is the problem, but these manufacturers come the closest to nailing the problem. Titling the sections using something like what to do if the car does not respond to the electronic key would come closest to replicating exactly what the driver is experiencing.
Absolutely none of the other manufacturers point directly to the electronic keys in anything remotely like a troubleshooting chapter. To be clear, they all have the solutions shown, but the driver is left to contend with 400, 500 or 600 pages of information to get to what they need.
So for all of them, walk a mile in your customers shoes and try to think like someone who simply doesn’t understand what is wrong. Then make a Troubleshooting chapter and forget the clever titles like Handling the Unexpected or Volkswagens do it yourself chapter, which is where they keep breakdown assistance.
The closer your cars get to being rolling computers, the more relevant an actual Troubleshooting chapter will be to your customers.
——————————————————————-
Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY