How to Start a Volvo or Polestar with a Dead Key Fob
Starting Your Volvo or Polestar
- But first, if you are still locked out, click here for help getting inside!
- Second, for video help, click here.
- Finally, if you need or want another manufacturer, click here.
Beginning with the 2020 XC-90 redesign and the newer key fob style, plus Polestar EV models, a sensor location is provided for the key fob. It is found in the second cup holder in the center or tunnel console. An illustration of a key with lines radiating from it can be seen at the bottom of the cup holder.
Note that you will find the mark inside the small center console of the Polestar 2 (right), which is also the location of the second cup holder! Place the key fob in the cup holder. The vehicle will recognize the fob even if the fob’s internal battery is dead. The alarm will be turned off and the car can be started as normal, by turning the Start / Stop switch to the Start position while depressing the brake. Note that the Polestar 2 is started, or powered up, by stepping on the brake.
In the Volvo XC-40, the company’s first all electric model, and subsequently the C40 and EX40 EVs, the mark will be found inside the center console on the bottom and to the front (right). It too features the mark of a key with lines radiating from it. Place the key fob on the mark. The vehicle will recognize the fob even if the fob’s internal battery is dead. The alarm will be turned off and the car can be started as normal.
Beginning in 2021, a smart phone app became available for both Volvo and Polestar models and can be used to open and start these vehicles. A key card is added beginning in 2024, and the key fob cannot be used to start the car with a depleted battery.
So, in both the Polestar 3 and 4, the key card is placed on the spot used to charge your smart phone (right), which is at the front of the center console. The key fob for the Polestar 3 can be recharged on this spot, the card reader, as well.
In any case, using the key card to start your car requires that noting else is on the card reader. It cannot simultaneously charge a phone and a key fob. The reader cannot read the card either if something is being charged.
In older, second generation keyless start Volvo models, an ignition slot comes into play. The slot will be found either alongside or below the Start/Stop ignition button. Insert the key fob into the ignition slot. This will turn off the alarm and allow the vehicle to be started as normal by pressing the Start / Stop button while depressing the brake.
The vehicle will recognize the key fob even if the fob’s internal battery is dead.
The remote key can be removed from the ignition slot by pressing the it in lightly. The remote key will then be ejected slightly and can be removed from the slot.
In first generation keyless start models, the ignition switch is turned in normal conditions, similar to key start vehicles. There is a dummy key that needs to be removed. Press the the button found on the side of the dummy key, which frees it to be pulled away. The key fob can then be inserted in its place and the vehicle can be started (right).
Click here for video help specific to Volvo and Polestar models.
Note: If you have made an attempt to start the vehicle without success, there may be residual pressure in the brake system and a new warning light may appear (left) or text message to Step on the Brake. Press the brake pedal very, very hard when trying to start the vehicle again to be sure that the release switch behind the pedal is engaged. Or wait a few minutes and try again.
… Return to Part I: Getting In
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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
In Chrysler and Dodge vehicles built prior to 2009 and using the rectangular-tipped key, the Engine Start / Stop button must be removed from the ignition switch for key fob use. With the ignition in the Lock position, insert the metal part of the emergency key (or a finger nail!) under the chrome button (above right) and gently pry the button loose. It comes away very easily. Note that the button itself appears to float 
just above the dash.
In 2023, Dodge introduced the Hornet model, and it uses a very different back-up start method. The key fob needs to be placed in the front cup holder (rightt). The fob may need to be removed from a key chain to make this work.
There are several methods for starting a Honda or Acura vehicle. To start a Honda and the newest Acura models lacking a slot, touch the “H” in the Honda logo or the “A” in the Acura logo on the remote control to the Start / Stop button until the small indicator light in the button begins to flash. For the next 30 seconds, the vehicle can be started using the Start / Stop button normally. You can also simply press the Start / Stop button with the remote control itself, while stepping on the brake of course.
exactly the same.
In earlier Acura models (newest models are above), there is a slot for the remote control (key fob) to the left and below the Start / Stop button. Insert the remote and use the Start / Stop button to start the vehicle as normal.
In the oldest keyless start Acura models, there is a cover on the ignition switch that must be removed. This will allow the use of the mechanical key built into the key fob. To remove the ignition switch cover, slip the built-in key into the parallel slot underneath the cover. Push the key in while pull it towards you at the same time and the cover will come off. Once the cover is removed, the mechanical key can be inserted and turned to start the vehicle.
Two methods exist in Nissan and Infinity vehicles. Some models use method 1. In this case, insert the Intelligent Key in the port provided. It will be found to the left of the steering column. It might be horizontal (first image) or vertical (second image).
port or with the buttons facing the door in the vertical port. Make sure the key ring side is out.
If a port does not exist, method 2 comes into play. Simply touch the ignition switch with the Intelligent Key (a chime will sound). Push the ignition Start / Stop button while depressing the brake pedal within 10 seconds after the chime sounds to start the engine.
And finally, in the Infiniti QX30, the Start / Stop button appears to ‘float’ above the dashboard. Pull it away exposing the ignition switch. If necessary the tip of the mechanical key can be used as a pry bar.
To start a GMC model with a dead key fob, a pocket to place the transmitter will need to be identified. Once the fob is properly placed, the vehicle will recognize the fob and the vehicle can be started as normal. In the new Hummer EV, the pocket is the rear cup holder, as shown to the right. Place the key fob in the cup holder with the buttons facing up and start the car as normal, pressing the brake pedal and the POWER button while in park or neutral.
The large SUV’s from GM, including the GMC Yukon, feature a transmitter pocket located in the face of the front of the inside of the center console, as shown to the right. Slide the transmitter into the pocket with the key ring facing out, buttons forward (in a Chevrolet Suburban we had on hand, the engine started with the buttons facing either way). It is a loose fit, but don’t be concerned. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal. Check out the 
In an all to common inability to leave well enough alone, this is changed in the Yukon with bucket seats for the 2021 model year. Its changed again in 2023 (below). This will also cover the 2020 and newer GMC Sierra. There are now three back up locations for the transmitter. Again if the vehicle has bucket seats, the transmitter is dropped between the two cup holders (right). In the Sierra in 2022, the cup holders are one in front of the other (far right). In this case, drop the transmitter in the space between the cup holders and the shifter.
In both the Sierra and Yukon models in 2021 and beyond without bucket seats, the back up transmitter pocket is a slot at the back of the lowest storage bin (there are two of them) in the center area of, and beneath, the front seat. In all cases, once the transmitter is in place, press the brake pedal and the Start / Stop button together, starting the vehicle as normal.
The Terrain small crossover SUV got its first taste of keyless ignition in the 2018 model. It has bucket seats and the back up location is in a cup holder, nearly identical to the Yukon above, and exactly what the Yukon with bucket seats uses beginning in 2023. The cup holders are side by side (right) and the left side cup holder is used. As always, face the buttons up and with the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.
In the Acadia crossover, the pocket for the transmitter is located in the face of the rear of the inside of the center console. Slide the transmitter into the pocket with the key ring facing out, and the buttons up (or however it will fit!). With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal. And we have a 
The location is changed in the Acadia for the 2020 model year, though 2023. For those years, the back up slot is at the bottom of the center console, as shown to the right. The console liner must be lifted away to expose what is a fob-shaped depression. Once again, with the transmitter in place, press the Start / Stop button and the brake pedal together to start the vehicle.
In 2023, the Canyon gets its first look at keyless start. In this case however, the back up spot is in the right cup holder (right image). Evidently, just to be different. And again, with the transmitter or key fob in place, press the Start / Stop button and the brake pedal together to start the vehicle as normal.
Some BMW and Mini models already require that the key fob be inserted into the dashboard next to the Start/Stop button. If the key fob battery is dead, the vehicle will recognize the fob when inserted. In “Comfort Access” models, the slot is only needed if the fob’s battery dies, or if electrical interference interrupts the fob’s signal. Insert the fob into the slot and use the Start/Stop button as normal.
For other BMW or Mini models, hold the remote control against the marked area on the steering column and press the Start/Stop button within 10 seconds while depressing the brake.
The smart phone recharge pads also act as new start points. A properly connected key card or a smart phone holding the proper BMW app touched to the pads will allow the car to start. The pad is found in front of the cup holders in the i4 (first image) and on the lower level of the iX console (second image).
The car features a wireless cell phone charging station inside the center console. There is also a bulge into which the Display Key can be slipped, with the lock button up and out. The Key is charged with a micro USB cable, a micro USB port on the Key (see the arrow on the Display Key) and the USB port at the back of the console.
The CX5 was the first model to use Method 3 and by 2016 all Mazda models use this method. Push the brake pedal, or the clutch pedal if you have a manual transmission. This will cause the indicator light in the Start / Stop button to flash green. While it flashes, touch the back side of the key fob to the Start / Stop button, which will cause the green indicator light to stop flashing and remain lit. Push the Start / Stop button to start the engine as normal – or with the fob itself.
Method 2 is found in the CX7, CX9, MX-5 and RX8 models. Remove the Start knob cover by pushing both release buttons and pulling the cover off exposing the key cylinder. Slide the auxiliary key out from the bottom of the advanced key (see above) and insert it into the cylinder. Turn the key to start the engine.
For Method 1, found in the Mazda3 (including MazdaSpeed3) and Mazda6 prior to 2014, slide the auxiliary key out from the bottom of the advanced key (see above). Use the auxiliary key to remove the key slot cover located on the right side of the steering column. Depress the clutch (manual) or brake pedal (automatic) until the ring around the key slot starts flashing. Insert the auxiliary key into the slot while it is flashing, but do not turn the auxiliary key in the slot. Press the push button start to start the engine.
Note: If you have made an attempt to start the vehicle without success, there may be residual pressure in the brake system and a new warning light may appear (left) or text message to Step on the Brake. Press the brake pedal very, very hard when trying to start the vehicle again to be sure that the release switch behind the pedal is engaged. Or wait a few minutes and try again.