New Standard Services from GM
General Motors announced on June 5th, 2013 that GM Will Make Door Unlock, Remote Start standard (read, free!) for five years through the OnStar RemoteLink Mobile App. The services will be available for OnStar-equipped 2014 Chevrolet, Buick, GMC and Cadillac models “even if the owner declines to pay for other OnStar services.” Thirty-six 2014 model year GM vehicles are compatible with the app.
Bravo. We can only continue to encourage an expansion of the program, making it permanent and moving it down the chain to older vehicles equipped with OnStar. GM’s own statistics bear this out.
Mary Chan, president GM Global Connected Consumer stated “GM owners request remote door unlock assistance through OnStar more than 60,000 times each month, so it makes sense for us to offer RemoteLink Key Fob Services to enable customers to lock, unlock or start their vehicle from anywhere they have a wireless or cellular connection.”
Sixty thousand times a month! The company did not say but given the number of calls going into roadside assistance centers and service departments for owners of vehicles that do not have the luxury of OnStar, we will bluntly assume that a very, very large percentage are due to dead key fobs.
Safety First
These are safety issues for motorists who could very well be stranded in potentially dangerous situations, caught off guard by a dead key fob. The service should be free and permanent for ALL OnStar customers, period. And other manufacturers should at least offer instructions on mobile platforms to help them get in and start their cars – particularly those manufacturers foolish enough to hide the lock cylinder for the sake of aesthetics. Ford is the latest addition to this list.
Interestingly, GM says that “remote start is the most popular remote service by current users of the RemoteLink Mobile App”. If the company’s commercials are any indicator, the feature is fun to play with. And while clearly many GM owners use the service for convenience, our experience suggests a very large percentage are useful or necessary starts due to dead key fobs.
This is a GREAT start. But GM, take a step further to the front and make this free for all OnStar equipped vehicles. Forever. You’ll still have lots of stuff to sell.
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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
Dog Mode is slowly spreading
Dog Mode
Dog Mode allows the temperature in the car to be set, keeping the vehicle interior at that temperature until you return. Whether the cabin needs to be heated or cooled, the car will control the HVAC to hold the selected temperature.
She has a point, and rather misses another.
First and foremost, any car — electric or otherwise — with a remote start option or a remote climate control option can be effectively used as a pet protector, which is the missed point! More on that in a bit.
But, since dog mode is such a good idea, this first spurred a search, and while its taken more time than it should have, it does appear that pet protection is at last being added by a number of manufacturers.
Other Manufacturers
The search found that Ford, Rivian, Lucid and Volvo have added similar features. Hyundai and Chevrolet were included in the list, but we couldn’t find any indication of this in any Hyundai, Kia, Genesis or Chevrolet model.
The other manufacturers use different names, and while there may be a copyright on the use of Dog Mode, its more likely that others just like to apply their own name to systems that perform the same function. For instance Ford calls theirs Pet Mode, which is sensible, while Lucid takes it a step too far calling it Creature Comfort Mode.
But back to remote start. In an EV, since there is no engine to warm up, this is nothing more than cabin preconditioning. This could easily be used in place of an actual pet mode to keep a pet safe.
However, remote start shuts down if no one comes to the vehicle to actually drive it. In a Kia for instance, this is 10 minutes.
Further, remote start is available in vehicles using internal combustion engines (ICE) as well. In this case, the engine would be running throwing its exhaust into the air, but at least your pet will be safe.
However, if you use remote start to keep a pet safe be sure you have enough battery power or gasoline. The Telsa feature only works above 20% battery or a little less than a “quarter” tank of fuel. A good rule of thumb.
And you may want to make a sign to place in your window letting outsiders know. Otherwise a good samaritan may be tempted to smash a window to rescue your pet…
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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY