How to Start a Volvo or Polestar with a Dead Key Fob
Starting Your Volvo or Polestar
- But first, if you are still locked out, click here for help getting inside!
- Second, for video help, click here.
- Finally, if you need or want another manufacturer, click here.
Beginning with the 2020 XC-90 redesign and the newer key fob style, plus Polestar EV models, a sensor location is provided for the key fob. It is found in the second cup holder in the center or tunnel console. An illustration of a key with lines radiating from it can be seen at the bottom of the cup holder.
Note that you will find the mark inside the small center console of the Polestar 2 (right), which is also the location of the second cup holder! Place the key fob in the cup holder. The vehicle will recognize the fob even if the fob’s internal battery is dead. The alarm will be turned off and the car can be started as normal, by turning the Start / Stop switch to the Start position while depressing the brake. Note that the Polestar 2 is started, or powered up, by stepping on the brake.
In the Volvo XC-40, the company’s first all electric model, and subsequently the C40 and EX40 EVs, the mark will be found inside the center console on the bottom and to the front (right). It too features the mark of a key with lines radiating from it. Place the key fob on the mark. The vehicle will recognize the fob even if the fob’s internal battery is dead. The alarm will be turned off and the car can be started as normal.
Beginning in 2021, a smart phone app became available for both Volvo and Polestar models and can be used to open and start these vehicles. A key card is added beginning in 2024, and the key fob cannot be used to start the car with a depleted battery.
So, in both the Polestar 3 and 4, the key card is placed on the spot used to charge your smart phone (right), which is at the front of the center console. The key fob for the Polestar 3 can be recharged on this spot, the card reader, as well.
In any case, using the key card to start your car requires that noting else is on the card reader. It cannot simultaneously charge a phone and a key fob. The reader cannot read the card either if something is being charged.
In older, second generation keyless start Volvo models, an ignition slot comes into play. The slot will be found either alongside or below the Start/Stop ignition button. Insert the key fob into the ignition slot. This will turn off the alarm and allow the vehicle to be started as normal by pressing the Start / Stop button while depressing the brake.
The vehicle will recognize the key fob even if the fob’s internal battery is dead.
The remote key can be removed from the ignition slot by pressing the it in lightly. The remote key will then be ejected slightly and can be removed from the slot.
In first generation keyless start models, the ignition switch is turned in normal conditions, similar to key start vehicles. There is a dummy key that needs to be removed. Press the the button found on the side of the dummy key, which frees it to be pulled away. The key fob can then be inserted in its place and the vehicle can be started (right).
Click here for video help specific to Volvo and Polestar models.
Note: If you have made an attempt to start the vehicle without success, there may be residual pressure in the brake system and a new warning light may appear (left) or text message to Step on the Brake. Press the brake pedal very, very hard when trying to start the vehicle again to be sure that the release switch behind the pedal is engaged. Or wait a few minutes and try again.
… Return to Part I: Getting In
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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY
In Chrysler and Dodge vehicles built prior to 2009 and using the rectangular-tipped key, the Engine Start / Stop button must be removed from the ignition switch for key fob use. With the ignition in the Lock position, insert the metal part of the emergency key (or a finger nail!) under the chrome button (above right) and gently pry the button loose. It comes away very easily. Note that the button itself appears to float 
just above the dash.
In 2023, Dodge introduced the Hornet model, and it uses a very different back-up start method. The key fob needs to be placed in the front cup holder (rightt). The fob may need to be removed from a key chain to make this work.
Two methods exist in Nissan and Infinity vehicles. Some models use method 1. In this case, insert the Intelligent Key in the port provided. It will be found to the left of the steering column. It might be horizontal (first image) or vertical (second image).
port or with the buttons facing the door in the vertical port. Make sure the key ring side is out.
If a port does not exist, method 2 comes into play. Simply touch the ignition switch with the Intelligent Key (a chime will sound). Push the ignition Start / Stop button while depressing the brake pedal within 10 seconds after the chime sounds to start the engine.
And finally, in the Infiniti QX30, the Start / Stop button appears to ‘float’ above the dashboard. Pull it away exposing the ignition switch. If necessary the tip of the mechanical key can be used as a pry bar.
There are three general styles of key fobs in use with Volkswagen and Audi models. With the older style shown to the right, press the chrome button on the back of the key fob (remote control or ‘clicker’) to release the spring-loaded mechanical key, which remains attached to the key fob.
Newer Volkswagen and Audi models use what they called an Advanced Key, shown to the left. The mechanical key is separated 
from the fob (or remote control or ‘clicker’) by pressing the button on the back side of the fob, shown with the arrow, while pulling on the same key ring end.
And yet a fourth key fob from Audi has a chrome button on the back, similar to the unit above, but below the chrome end. push the button and pull on the key ring end to remove the mechanical key. We saw it first in the new 2019 Q8.
As we noted, beginning with the 2016 Volvo XC-90 redesign as well as all Polestar models, a new style key fob is used (right). To retrieve the mechanical key or key blade, look for a slide lever on the top of the key ring end of the fob. This will free the front cover, which needs to be removed.
To do this, push the cover slightly down and away from the key ring end. It can then be pulled up and out, exposing the mechanical key. The key blade can then be lifted out.
With the previous generation key fobs, the is pulled away from the fob rather easily. Slide the spring loaded catch on the back of Remote Key (remote control or ‘clicker’) to the side. Pull the key blade straight out of the remote key. On some models, the lock cylinder (keyhole) at the back of the door handle will be visible. If so, use the key blade to unlock the door. See below if the key hole is hidden.
With the first generation Remote Key, a similar spring loaded catch will be found on the top of the fob, on the key ring end. As with the fob above, slide the catch to the side and pull the mechanical key away. Again, the lock cylinder (keyhole) at the back of the door handle may or may not be visible. See below if the key hole is hidden.
In the Volvo XC-90 and other redesigns going forward since 2016, as well as the Polestar 2, the key hole is also hidden, but easily found and nothing needs to be removed. Simply pull the door handle out as far as possible and the key hole is exposed, as shown in the image.
The Polestar 1 features a door handle that is flush to the car’s body. Push the front of the handle inward and pull away the back, as seen to the right. The key hole is now exposed. As above, insert the mechanical key and turn it clockwise to unlock. Remove the key blade and release the handle. Pull the handle once again and you are in the car.
A mechanical key is not available to unlock the Polestar 3 or Polestar 4. The smart phone app or the vehicle’s key card will be needed. With the Polestar 3, the card is touched to the front of the driver’s door handle (right). With the Polestar 4, the card is touched to the middle of the door pillar just behind the driver’s door (far right).
Press the key blade about a half inch straight up in the hole on the underside of the keyhole cover (right), found at the back of the driver’s door handle. This action will force off the cover. If you are in the dark, you may need to feel for the hole. Yes, you must remove a piece of the car, but it is ok and necessary. Use the mechanical key in the now-exposed lock to unlock the driver’s door.
Four key fob (remote control or ‘clicker’) versions may be seen in Toyota, Lexus and Scion models. The earliest version (left), used only in the Lexus LS for a few years, the mechanical key remains attached to the key fob. Pull the latch found on top of the fob. At the same time, slide the lever on the side upward until the key blade is fully exposed.
The mechanical key is removed from the remaining fob styles. Slide the catch on the top of most Lexus key fobs, or on the side of Toyota and Scion models. Some later 
Lexus models use this key as well. Pull the key ring from the fob while the catch is slid to one side to remove the emergency or mechanical key blade.
A slight variation in even later Lexus models has the slide lever on the top of the key ring end, but not on the mechanical key itself. Slide the lever and pull the key ring away to retrieve the mechanical key.
If the keyhole is not visible, insert the mechanical key into the slot at the base of the door lock cover located near the back of the driver’s door handle and lift slightly to pry away the lock cover and expose the lock cylinder. If you are in the dark, you may need to feel for the slot. Yes, you must pry off a piece of the car. Insert the key blade into the now-exposed lock cylinder to operate. The key can only be inserted in one direction, so turn the key over and try again if it does not go in the first time.
If you do not see a seam or a keyhole, you have the latest Lexus models, the NX, UX and RC as well as RX models built after 2016. This door handle style has since been incorporated into ES and LS models. Pull the driver’s door handle out as shown in the image to expose the keyhole. Insert the mechanical key and turn and you’re in. There is only a small amount of space, so actually turning the key can be a chore.
If you are fortunate enough to own the Lexus LC models, the door handles are flush to the body. Press the front of the driver’s door handle inwards, then pull the rear of the handle out. The key hole is then exposed behind the rear portion of the handle. As above, insert the key and turn and you’re in.
Finally, with the re-introduced Toyota Supra in 2020 come open and start features clearly taken from BMW! The key hole is hiding behind an oval shaped cover at the back of the driver’s door handle. Pull the door handle out and feel for a metal clip is behind the cap and give it a push outward.
The cap will practically fly off revealing the key cylinder. You are still removing a piece of your car and its still ok! Let go of the handle and use the mechanical key to unlock the door using the key cylinder that is now visible through the handle and you’ll be inside.
New in 2023, Lexus NX, RX, RZ and TX feature a rectangular pry off cover (right) at the back of the driver’s door handle. Slip a credit card or some equivalent into a gap at the front of the cover and pry the cover outward. When the cover clears the handle, push it from the rear to remove it fully. The key hole will then be exposed.
Recall Trend Highlights Electronic and Safety Systems
Recall Trend
Right now, manufacturers expect drivers to put their safety in their hands in an ever expanding universe of new electronic systems. Over time, car makers fully expect that drivers will eventually agree to cede all control of their cars to the car itself, and thus to its manufacturer.
Power steering that could shut off? Braking that is to rely on the car “seeing” what is ahead? Cars that can’t be shut off or a start/stop button that is stuck? Cars that fall under the control of hackers??
A Call to Action
The industry had better get this right, and while the recalls in these cases are supposed to set things right, things need to be a whole lot righter than they are now. The National Highway Traffic Safety Administration (NHTSA) is actively involved in research into in-vehicle crash avoidance systems, vehicle-to-vehicle (V2V) communications that support crash avoidance applications, and self-driving vehicles themselves. We truly hope they have their eye on the ball. These kinds of problems need to be addressed before systems hit the streets – before recalls are needed!
And here’s a question we have not seen asked: When your car gets to truly driving itself, will this mean that the manufacturer will then hold accident liability? Hell, do they now for current automated safety systems? Will we get to cancel our auto policies down the road?
We’ll find out soon enough.
——————————————————————-
Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.
These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.
Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.
The author has 25 years of automotive experience and has assembled the most extensive collection of symbols and warning lights anywhere (over 1,000!) and can help you open and start any keyless start car with a dead key fob battery. BA, St. Joseph’s College, ME: MS, Rensselaer Polytechnic Institute, NY