Tag: XLR

Recall GM Coupes Before Someone Else Dies!

Trapped in an XLRAn Actual Death Trap

Yet another cringe worthy headline showed up on Twitter recently (September 2018). A man trapped in his car because the battery was dead. And for 14 hours. He was very, very lucky that the car wasn’t outside in the sun, or the outcome would have been very, very different.

This one hits home for us because of another incident several years ago that prompted this article on this site, but in this case, a man lost his life. So, all this needs a more thorough examination.

The problem is finding oneself locked in a car that has lost its power. It is a direct result of the move to all Cadillac XLRelectronic everything, right down to the door latches. It is also the result of very, very poor design.

Both of the incidents involve GM Coupes: a Chevrolet Corvette and a Cadillac XLR. They feature these flush door handles with a electronic button inside this opening that unlocks and opens the door if the key fob is present. If the power is lost when inside the car, the electronic button on the armrest no longer works, and while there is a back Corvetteup option, it is not remotely obvious and effectively not intuitive.

Where’s the Release?

The back up option is a mechanical release handle on the floor below the door, not on the door where any typical human would think to look. In the most recent episode, the owners manual was missing from the 12 year old XLR, which is all too common in older vehicles. And he didn’t have a cell phone with him, or he surely would have been out of his car much sooner.

In the previous incident, the gentleman had gone to the car to check on his dog, leaving his cell phone behind. Relatives reported that there was evidence that the man was looking through the manual for help when he succumbed to the heat. He and dog passed away.

It is far too easy to blame the victim here. It is true that they were not familiar with the feature. Both cars were bought used, so expecting the seller to go over more obscure features is wishful thinking.

Age Again?

It is also way too easy to blame age — the men were 75 and 72, respectively. This is when I point to an incident relayed by 20 year olds. Their friend had bought a new BMW. He then let them in the car to check it out and locked the car from the outside.

The joke was that there was no way to unlock the doors from the BMW Inside Lock Switchinside. I immediately pointed out that there IS a way out — just not where you would expect to look. The unlock button is placed in the middle of the dashboard, and the entire group was clearly unfamiliar with this quirk in a BMW. And it belongs exclusively to BMW.

Age is NOT the issue. Expectation and intuition is. Where did these 20-somethings look for an unlock button?

Tesla Door ReleaseBack to technology and design, Tesla’s vehicles all feature electronic latches. As to getting out, the rear doors in the Model S require pulling a cable located under each rear seat. The front doors are released mechanically from the inside.

The Model X front doors are all mechanically released from the inside. Perfect.

The Model 3 has a mechanical handle exactly where you would hope. On the armrest pretty much where a hand would actually be while using the armrest. It was tempting to simply open the door with it each time. A superior design.

Continental Inside ReleaseThe latest Lincoln Continental also has electronic door latches. A back up release is just below the armrest but still on the door, and only the driver’s door. However, Lincoln says that the doors will not remain latched if the power goes out.

The last two examples are far better thought out. And before anyone else finds themselves trapped in a GM Coupe, irrespective of age, we think a new way to open the doors from the inside must be devised and the cars recalled.

In our last show, we talked about changing the behavior of the one vs the behavior of the millions. And this is yet another example.

Changing the one, the manufacturer, eliminates the need for millions drivers to read, and frankly memorize, crucial new features or the entire owner’s manual. It also eliminates the need for millions of salespeople to somehow suddenly become effective teachers. Someone else’s dad, mom, brother, sister, son, daughter, husband or wife should not have to die or nearly die over poorly thought out designs.

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2018/09/recall-gm-coupes-before-someone-else-dies/

Start a Cadillac with a Dead Key Fob

How to Start a Cadillac with a Dead Key Fob

Starting Your Cadillac

Cadillac vehicles use two of GM‘s three different style keys and many different start procedures or locations. They are all here, and you can find a whole lot of videos here.

Inside door releaseHere’s the deal: Buckle up, find your model, and if the main start battery is still good, we’ll get you underway.

CTS, XLR, ELR

The Cadillac Coupes show up early in this list: the CTS, XLR, and ELR. So, please note immediately that the latches are electronic and if the main 12-volt battery is dead and you’ve closed the door, the lever to the right is your only escape. You will find it below the door on the floor where you would expect to find a trunk release (right). Pull it up and the door will open. There’s another on the passenger side for that door.

GM back up start 11With Style 1 (square) key fob, used in most GM vehicles prior to 2014, and in some Cadillac CTS Coupes and Sedans ongoing, place the transmitter in the transmitter pocket at the top and rear of the center console storage area with the buttons facing towards the front of the vehicle (right).

With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop button to start the vehicle as you would normally.

GM start 3The XLR Coupe use either a small key fob that does not hold a mechanical key or the Style 1 fob. Regardless of the key fob type, the pocket for the transmitter (or fob) is on the left of the inside of the glove box. Place the transmitter in the pocket with the buttons facing the glove box storage area (right).

Again, with the vehicle in P (Park) or N (Neutral), press the brake pedal and the Start / Stop ignition button as normal.

SRX, CT5

GM start 2In the Cadillac SRX, the transmitter pocket is located at the bottom of the console storage area (right). The new CT5 crossover uses this location as well, but using the Style 3 key fob. The spot may be beneath a storage tray, which must be lifted out, or at least beneath all the stuff that has gathered inside. Then insert the transmitter with the buttons facing up and with the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.

ELR, CTS

CTS SRX back-upThe new key style, Style 3, was introduced in 2014. In the ELR Coupe and some CTS Sedans and Wagons (later models all use this location), locate the transmitter pocket on the shelf in the front of the console, as shown to the right. It is beneath a rubber that will need to be removed, and is the shape of the transmitter. Place the transmitter in the pocket, buttons facing up, and with the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.

XTS

XTS PocketIn the XTS sedan, the transmitter pocket is found in the front of the center console storage area. A storage tray may have to be lifted out. Place the transmitter in the pocket with the key ring up and the buttons facing out. See the image below. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal. Check out the video here.

ATS

ATS STS back-upIn ATS sedan, the transmitter pocket is located in the face of the front of the inside of the center console, similar to or as shown to the right. Slide the transmitter into the pocket with the key ring facing out and buttons up. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.

CT6 back up slotCT6

In the CT6 sedan, the transmitter pocket is located in the center console as well, but  in the face of the back of the console, as shown to the right. Slide the transmitter into the pocket with the key ring up and buttons facing the front of the car. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.

XT4, Escalade

Cadillac now has new models and as has become all too common with General Motors, the back up locations are new and not reflective of any used XT4 back-uppreviously in a Cadillac model. And the Escalade went along for the ride.

In the XT4 and the 2020 Escalade and Escalade ESV, the key fob is dropped into the front cup holder, as shown to the right. Make sure the cup holder is empty and that the fob’s buttons are facing up. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal.

CT4, CT5, Lyriq

Caddy rear cup holderMeanwhile, the new CT4, CT5 and Lyriq EV models, for no apparently good reason, use the rear cup holder as the back up start location. Again, make sure the cup holder is empty and that the key fob’s buttons are facing up. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal to start the vehicle.

XT5, XT6

XT5 back-upIn the XT5 and XT6 SUVs, clear away anything being stored in the center console. At the bottom near the back, there is a depression shaped like the Cadillac key fob. Set the fob down in the depression with the buttons facing up. With the vehicle in Park or Neutral, step on the brake pedal and press the Start / Stop ignition button as normal.

Escalade, pre 2020

The large SUV’s from GM, including the Escalade (prior to 2020), feature a transmitter Tahoe Escalade Suburban back-uppocket also located in the face of the front of the inside of the center console. However, the pocket points down, as shown to the right. The pocket in the Escalade is placed to the center and a bit lower. Slide the transmitter into the pocket with the key ring facing out, buttons forward (in a Suburban we had on hand, the engine started with the buttons facing either way). It is a loose fit, so don’t be concerned. With the vehicle in Park or Neutral, press the brake pedal and the Start / Stop ignition button as normal. Check out the video here.

Note: If you have made an attempt to start the vehicle without success, there may be residual pressure in the brake system and a new warning light may appear (left) or text Engine Start Operation Indicatormessage to Step on the Brake. Press the brake pedal very, very hard when trying to start the vehicle again to be sure that the release switch behind the pedal is engaged. Or wait a few minutes and try again.

… Return to Part I

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2018/09/cadillac-dead-key-fob-help-part-ii-getting-started/

Open a Cadillac with a Dead Key Fob

How to Open a Cadillac with a Dead Key Fob

Getting into Your Cadillac

Retrieving the mechanical key

Cadillac vehicles use three key GM Key Style 1fob (remote control or ‘clicker’) styles, and two (GM Styles 1 and 3) have mechanical keys embedded inside. That key will be used to unlock the driver’s door or the trunk (yes, the trunk) and in some cases to remove a piece of the car!

If your vehicle is the XLR Coupe, a mechanical key is provided separately. Be sure to keep it around!

For Style 1 (above right), press the thin button near the bottom of the transmitter (remote control or ‘clicker’) used to remove the mechanical key. Do not pull the mechanical key out without pressing the button.

GM Style 3The Style 3 key fob is similar to Style 1, in that the mechanical key is removed from the fob for use getting into the vehicle. To remove the mechanical key, press the button on the side of the transmitter near the key ring, as shown, and pull out the key.

If a key hole is visible at the back of the driver’s door handle, simply insert the key and turn and you’re in.

Getting Inside

GM Lock Cover RemoveCT4, CT6, CTS, XT4, XT5, XT6, XTS, ATS

Many GM models hide the key holes under a cap at the back of the driver’s door. They include the Cadillac CT4, CT6, CTS, XT4, XT5, XT6, XTS and ATS.

*Note the additional Escalade instructions below and that 2020 brings a  completely new cap, also below.

To remove the first cap, pull the door handle out to the open position. Insert the key into the slot on the bottom of the cap (3, right). Push it as far upwards as possible and hold upward pressure. Then pry outward. And yes, you WILL feel like you are prying off a piece of your car! Move the cap rearward revealing the key cylinder. Now the mechanical key can be used in the cylinder. Look for a video here to help.

To replace the cap, insert the two tabs at the back of the cap between the black seal and the metal base. Pull the door handle out to the door open position and move the cap forward and press to snap it into place. You can then release the door handle.

Escalade

The Escalade, until 2017, features a new wrinkle in the hidden Escalade Cylinder Capkey hole. The cylinder is hidden in the same place and manner, but the cap is the top, 1/8 of an inch portion. To remove it, the door handle must be pulled fully open. Then, push the cap towards the handle to release it. It may take a bit of force to accomplish this. See two videos here.

XTS extra

IMPORTANT! The Cadillac XTS uses both types of caps to hide the key holes shown above. Look or feel for a slot as described with the first cap. If its there, follow the first instructions. If there is no slot, follow the instructions for the early Escalade.

Replacing it is a simple matter of reversing the removal process and simpler than the process needed for the old style.

Escalade, CT5

GM Lock Cover RemoveIn the middle of the 2017 model year, the Escalade, while retaining the hidden key hole, was shifted to the method shown previously. So, starting in 2017, look for a slot beneath the cap. If its there, use the key as described above. Push it into the slot as far upwards as possible, then pry outward. Move the cap rearward revealing the key cylinder.

New Caddy lock cylinder capThen in 2020, Cadillac came up with a whole new cap. As with the first style, there is a slot beneath the cap (right). The handle is first identified by its more curved appearance front to back and a separation near the top. Only the bottom can be removed. It is found on the Escalade and CT5.

Insert the mechanical key into the slot at the bottom of the handle and push upward all the way until the New Caddy cap swinging upcover frees. It will pop out about 1/8 of an inch. Remove the key – do not pry or pull with it. Once free, the cap simply swings up and can be pulled away (right).

With all these options the mechanical key can be used in the now-exposed lock cylinder. We have a video here as well to help.

Remember, getting IN the car is most important. If you have difficulty replacing the cap, don’t. Let your dealer do it when you get a new battery for your Key FOB!

CTS, XLR, ELR

Coupe_flush_handleThe CTS, XLR and ELR Coupes have flush door handles (left image) with no key holesCTS ELR open handle at all. They have a very different trick up their sleeves.

You must use the mechanical key to open the trunk. The key hole is under the lip of the trunk lid facing the ground.

Once open, you will find a release handle. It is below the forward lip of the trunk (right). Pulling the door release lever will unlock as well as unlatch the driver’s door.

Lyriq trunkWe have two videos for coupes here.

Lyriq

Similarly but more simply, the new Lyriq EV also requires the trunk or liftgate be unlocked using the mechanical key (right image). The front door will unlock at the same time.

Note that if the key simply spins in the cylinder, make sure that the key is fully inserted.

Related: Getting Out!

Continue to Starting Instructions …

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2018/09/cadillac-dead-key-fob-help-part-i-getting-in/

Cadillac Videos: Handling Dead Key Fob Batteries

How to Open, Start and Replace Fob Batteries in Cadillac Vehicles

We have fourteen helpful videos for Cadillac owners.

Battery replacement videos are at the end of the list.

This first video will get you into and starting the latest Escalade models, 2021 and newer.

This video combines all we know about getting into and starting a Cadillac model – all of them!

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This video covers the new XT4 model.

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This video is exclusive for CTS sedan owners.

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This is an update for the Cadillac XTS. There are two ways to get in, and the manual may be wrong!

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Cadillac Escalade update. The key hole reveal is changed in the middle of the 2017 model year.

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Here is the new Cadillac XT5 crossover, hiding its keyhole.

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The updated video will help with getting into and starting the Cadillac CTS Coupe, XLR and ELR Coups. It also covers the Chevrolet Corvette (C6 and C7). And getting out, if you need to!

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Video help with the Cadillac XTS. If you tried the XTS owner’s manual, you may have found the wrong entry procedure!

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This video will help with getting in and starting the Cadillac Escalade as well as the Chevrolet Tahoe and Suburban and GMC Yukon.

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Video help unique to the Cadillac SRX.

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Replacing the battery in a Cadillac fob in use since 2021.

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This video will help replace the battery in a Cadillac key fob.

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This one covers key fobs used in 2021 and newer models.

Models covered include the Celestiq, CTS, CT4, CT5, CT6, CTS, ELR, Escalade, Lyriq, SRX, XLR, XT4, XT5, XT6, and XTS.

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2018/09/cadillac-video-help-with-dead-key-fobs/