Open a Volvo or Polestar with a Dead Key Fob

How to Open a Volvo or Polestar with a Dead Key Fob

• First, if you are already inside, click here for help getting started!
• Second, for video help, click here!
• Finally, if you need or want another manufacturer, click here.

Retrieving the mechanical key

Three key fob or remote key or remote control styles are in play for Volvo. With new ownership and a redesign of the XC-90 in 2016 and spreading into other models as they are updated, including the first new Polestar models, comes a new key fob style.

It should be noted that in 2021, a smart phone app became available for both Volvo and Polestar models and can be used to open and start these vehicles. A key card is added beginning in 2024.

As we noted, beginning with the 2016 Volvo XC-90 redesign as well as all Polestar models, a new style key fob is used (right). To retrieve the mechanical key or key blade, look for a slide lever on the top of the key ring end of the fob. This will free the front cover, which needs to be removed.

To do this, push the cover slightly down and away from the key ring end. It can then be pulled up and out, exposing the mechanical key. The key blade can then be lifted out.

The key holes on most models may not be immediately visible, but help with that can be found below.

With the previous generation key fobs, the is pulled away from the fob rather easily. Slide the spring loaded catch on the back of Remote Key (remote control or ‘clicker’) to the side. Pull the key blade straight out of the remote key. On some models, the lock cylinder (keyhole) at the back of the door handle will be visible. If so, use the key blade to unlock the door. See below if the key hole is hidden.

With the first generation Remote Key, a similar spring loaded catch will be found on the top of the fob, on the key ring end. As with the fob above, slide the catch to the side and pull the mechanical key away. Again, the lock cylinder (keyhole) at the back of the door handle may or may not be visible. See below if the key hole is hidden.

Getting Inside

Note: Unlocking the vehicle with the mechanical key will set off the alarm. Following the start procedure will also turn off the alarm.

In the Volvo XC-90 and other redesigns going forward since 2016, as well as the Polestar 2, the key hole is also hidden, but easily found and nothing needs to be removed. Simply pull the door handle out as far as possible and the key hole is exposed, as shown in the image.

Insert the mechanical key (it may be awkward to get at) and turn it clockwise to unlock. Remove the key blade and release the handle. Pull the handle once again and you are in the car.

The Polestar 1 features a door handle that is flush to the car’s body. Push the front of the handle inward and pull away the back, as seen to the right. The key hole is now exposed. As above, insert the mechanical key and turn it clockwise to unlock. Remove the key blade and release the handle. Pull the handle once again and you are in the car.

A mechanical key is not available to unlock the Polestar 3 or Polestar 4. The smart phone app or the vehicle’s key card will be needed. With the Polestar 3, the card is touched to the front of the driver’s door handle (right). With the Polestar 4, the card is touched to the middle of the door pillar just behind the driver’s door (far right).

The app simply uses a tap on the screen.

For older Volvo models, if the keyhole at the back of the driver’s door handle is hidden, follow the next set of instructions.

Press the key blade about a half inch straight up in the hole on the underside of the keyhole cover (right), found at the back of the driver’s door handle. This action will force off the cover. If you are in the dark, you may need to feel for the hole. Yes, you must remove a piece of the car, but it is ok and necessary. Use the mechanical key in the now-exposed lock to unlock the driver’s door.

Continue to Part II, Getting Started …

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.