Communication Sets the Tone A few weeks ago (April 2019), we focused on how poorly service personnel often communicate with their customers, using examples that in the end lead to several customers being underserved. Two weeks later the tables turned, and so we want to pass along how it can often be necessary to translate …
Category: Articles & Commentaries
Discussions on topics of interest to drivers concerning things they may not understand about their vehicles as well as articles on the future of the auto industry.
Permanent link to this article: https://dashboardsymbols.com/2019/09/can-your-car-windows-open-on-their-own/
Permanent link to this article: https://dashboardsymbols.com/2019/04/poor-service-communication-part-ii/
Poor Communication Makes for Poor Service
Communication is Key As a result of two 2019 incidents involving two different individuals and two very different issues, we want to talk about service, from both sides of the counter. The bottom line in both is very poor communication. And the fault, for better or worse, lies with the service personnel. What Battery Problem? …
Permanent link to this article: https://dashboardsymbols.com/2019/02/poor-communication-makes-for-poor-service/
Permanent link to this article: https://dashboardsymbols.com/2019/01/alfa-romeo-adds-to-auto-symbol-overload/
Permanent link to this article: https://dashboardsymbols.com/2018/12/does-your-owners-manual-have-a-troubleshooting-guide/
Its Time for the Industry to Adopt Over the Air Updates
OTA Updates Ever since Tesla introduced the idea of over the air (OTA) software updates with its Model S sedan, the rest of the industry has been scrambling to catch up. Ford and GM will reportedly be ready with the 2020 model year, and the last 6 weeks or so have truly provided the evidence …
Permanent link to this article: https://dashboardsymbols.com/2018/11/its-time-for-the-industry-to-adopt-over-the-air-updates/
Stress Can, Will, and Does Put Drivers in Danger
Drivers in Dangers In our last post, we discussed the gap in the knowledge of automotive technology in first responders, as represented by a video from truthaboutcars.com and YouTube. It featured a man pulled over in his Tesla for having a computer mounted on his dashboard. The item is linked here. But as we thought …
Permanent link to this article: https://dashboardsymbols.com/2018/11/stress-can-will-and-does-put-drivers-in-danger/





Can Your Car Windows Open on Their Own??
Why Are My Windows Open? If you’ve ever walked out to your car and found all the windows open, this is our subject. We’re going to discuss a feature found in cars from a number of manufacturers that catches people with their pants down. Or their windows down. This is not about a fault or …
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