Category: Articles & Commentaries

Discussions on topics of interest to drivers concerning things they may not understand about their vehicles as well as articles on the future of the auto industry.

The Automotive Knowledge Gap

The Knowledge Problem

There is a serious automotive knowledge gap dividing dealers and drivers. According to the National Automobile Dealers Association, in 2012 there are over 17,000 new car dealers in the U.S. and Canada. There is no data available on this next point, but dealers I’ve worked for currently average some 1,700 calls per year to the service department related to electronics issues. If the average holds across the industry, it means that new car dealer service departments handle nearly 30 million calls a year related to electronics issues. Thirty million! And growing.

Lane Keeping AssistanceThis phenomenon is the result of an ever-increasing density of advanced systems in vehicles. Navigation systems, traction and stability control, Bluetooth systems and message screens. Next up, WiFi and smart phone-like applications! Seriously, who’s going to do the driving? Computer crashes are soon to take on a whole new meaning.

myford_touchFord was recently taken to task because its systems were too complicated, and while the company has worked to simplify MyFord Touch, it has also announced a greater emphasis on driver education. Following the spate of bad news regarding fires in the Volt following accidents, Chevrolet noted, among other things, that the company needs to “educate the public” to disconnect battery. And VW has also increased its driver education programs to make its vehicles more accessible.

Does Education Work?

The auto industry has been beating its collective head against the wall for decades over the issue of driver education. “If only drivers would learn…” All the while it is building the equivalent of the VCR with a clock only a select few know how to set. The difference is that a VCR will only leave you stranded in the middle of a movie or TV show if it fails – not in the middle of nowhere.

If the definition of insanity is doing the same thing over and over again and expecting a different result, then the auto industry is wearing a collective straight jacket. The gap between the auto industry and the knowledge they wish drivers possessed continues to widen. It has 30 million + reasons to find approaches other than “driver education” to user issues.

Instead, it is headed in the opposite direction, building in additional functions, view screens and app capabilities to the already overburdened driver.

The National Transportation Safety Board made headlines recently when it recommended banning the use of cell phones while driving due to the distraction it offered the driver. While I happen to think they are barking up the wrong tree in regards to cell phone calls and conversational distraction in general, driver distraction is an issue that has only begun to surface as a safety concern. And vehicle manufacturers will find themselves front and center when it does.

Automotive News recently quoted Gary Evert, a Division Director at Acura R&D as saying, “Technology is only as good as the driver. The vehicle almost always has more capability than the driver can handle. Anything outside the customer’s understanding is waste.”

He may be looking to avoid technological “waste”, but Mr. Evert at least has a more realistic view of the driver. The industry as a whole however is unlikely to slow its headlong pursuit of the latest toys.

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2012/01/the-automotive-knowledge-gap/

Automotive Warning Light Anti-logic

There Is Little Logic In Warning Lights

We’ve taken thousands of calls in service departments over the years and there is nearly no end to the way drivers describe the various warning lights that pop up on their instrument panels. These, of course, are not car people, just average every day drivers trying to describe a symbol that was presumably designed to be universally understood around the globe.

The Best Example

Tire Pressure Monitor SymbolThe Tire Pressure Monitoring System (TPMS) symbol is the least understood of all and sees the greatest variation of descriptions. It is also what prompted us to pay attention to and collect more descriptions of other symbols. The TPMS light is supposed to be a slice or cutaway of a tire. In all our years in the automotive industry, we have never actually seen a tire slice or met someone who has seen one. How are average, every day drivers supposed to recognize it the first, second or even the third time they see it?

Some TPMS warning light description are:

  • An exclamation point in parenthesis
  • An exclamation point in brackets
  • An exclamation point in a horseshoe
  • Flames – destined to be a classic
  • A wishbone
  • An exclamation point in a fish bowl
  • An exclamation point in a cup
  • And, a real favorite, a candle in a glass!

Other Examples

The descriptions fall out of each person’s life experiences. So take the example of a recent call from a lady who was driving at the time (which is important to the story) who said there was a flashing red light on her dash. When asked to describe it, she said, “well maybe a man riding a horse”.

Seat Belt Reminder SymbolSo, imagine someone who perhaps breeds horses, or simply rides them as a pastime. She’s driving and cannot actually stare at the warning light. Plus its flashing, which can give the illusion of movement. It turned out she was not wearing her safety belt and the Seat Belt Reminder light was on!

Oil Trouble Indicator SymbolThe example that really told us we had to post these, was a call that described a red warning light as a Genie’s lamp! We love it, and can only imagine the driver had just watched a favorite cartoon with her kids! It is, of course the Oil Pressure light. Most vehicles simply don’t go through oil like they did years ago, so seeing this light is actually quite rare, but no less important than it ever was. More to the point, the old style oil can image is completely missing from recent generations’ day to day experience. Thus it gets interpreted as something that actually is familiar.

Cruise Control Indicator SymbolThis one was described as a “green dot with a line through it”. The driver was at the wheel at the time, which is the only explanation for that description for this Cruise Control symbol.

Parking Assistance SymbolYou’ll love this one. We’ve had a number of drivers call this one a “P with a sailboat next to it”! How a sailboat could ever be associated with a car is anyone’s guess, but this Park Assist symbol includes what is supposed to represent a radar signal bouncing off an obstruction. The obstacle looks just a bit too much like a sail.

Differential Lock IndicatorThis version of the differential lock symbol has been described as a letter H with an X in it. Some manufacturers include a tell tale with Os in it to indicate free wheeling. We await a tic tac toe game description from a driver!

Tail Light Out Indicator SymbolThis is easily recognized as an image of an automobile. However, it has eyelashes! Of course, the eyelashes actually represent light beams emanating from from lights. Tailights in this case. A light out indicator in fact.

Check Engine Light SymbolSadly, we’ve heard a dozen descriptions for the Check Engine light that have nothing to do with an actual engine seen from the side, and never thought to save them. We do remember one customer who called it a fan. At least there is one in the image!

Since first running this article, a customer called to talk about the movie camera light on her dash. We’ve also heard of a driver who thought it resembled a “personal underwater exploration vehicle”! The fan becomes a propeller. That light did not have the word “Check” embedded in it. And we just heard from a man whose son described what eventually turned out to be the Check Engine light as “three elongated circles with some lines connecting them.” We can’t see that no matter how hard we try!

Most recently came the possibility that it was a helicopter! Again, a version of the light without the word “Check”. Now, we can actually see this one from both the fan on the left and what is supposed to be an air cleaner at the top but how a driver in an automobile comes to think of a flying machine remains a mystery!

We’ll post more as they come up, for any and all symbols.

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2011/11/automotive-warning-light-anti-logic/

All Those Lights on Your Dashboard: They’re Not for Idiots Anymore

The First Warning Lights

Oil Trouble Indicator Symbol In a simpler day, if your engine’s oil pressure dropped too low, your dashboard, or more properly, your instrument panel, would have had an analog oil pressure gauge displaying the pressure reading and a warning light, a red dot, that would come on to get your attention. Then some manufacturers did away with the gauge altogether, leaving only the red dot or “Idiot” light. There would have been a temperature gauge plus a light to warn a driver if the engine’s temperature rose too high. But now you might not see a gauge at all. In the meantime, “Idiot” lights have proliferated to the point of madness. And as a driver, you need to be a “road scholar” (sorry) to understand them all.

Idiot lights, or tell-tales, as they are known only in the industry, were designed to help drivers who didn’t understand how to read a gauge and to get your attention. To those who actually did know how to read the gauges, and watched them like a hawk, the tell-tales came to be known as Idiot lights. And the term stuck.

Warning Light Evolution

Check Engine Light SymbolHowever, in today’s vehicles, there could never be a corresponding gauge to compliment a Check Engine light, or the ABS (anti-lock brake) light, or a Drivetrain Trouble light, or for any of the dozens of text and picture tell-tales that have permeated vehicle instrument panels over the last few decades.

There may be literally 20 or 30 picture or text tell-tales on a modern instrument panel, each connected to some system in your car. We’ve counted as many as one hundred in some models! And they may illuminate in twos and threes if a problem is detected. That is, a problem with one system causes other systems that are dependent on the first to be shut off. Each of those systems will have an associated, and now illuminated, tell-tale. Today, a driver needs to be an automotive prodigy to know what’s going on.

Slip Indicator SymbolMaybe the most troubling about the “Prodigy” lights is that when one of them crops up, it indicates a problem or malfunction has already occurred. For instance, there is no gauge to indicate a change in the anti-lock brakes. If a malfunction occurs, a tell-tale appears. The same for an electronic throttle, the power steering, the stability control system, or any of the other advanced, and often electronic, systems.

So a “Prodigy” light comes on and a frustrated and often panicked, non-prodigy driver turns to his or her owner’s manual for help. Unfortunately, the common answer is to call your dealer. It is truly impossible for an average driver to memorize the meaning of all the lights, which all too many times includes a system acronym or abbreviation. In the end, drivers actually do feel like Idiots through no fault of their own.

VDC Off IndicatorDrivers need help and at DashboardSymbols.com, we are developing tools to do just that. The first tool is a Smartphone app that includes some 100 image and text tell-tales and their descriptions. The App is currently available for Android and Blackberry phones and under development for the iPhone. We ultimately intend to change the way vehicles communicate with drivers. In the meantime, if you are confused by the symbols that show up on your instrument panel, go to www.dashboardsymbols.com. There, you will find the most comprehensive list of automotive symbols available anywhere, and access to our tools. We’ll help you feel like a “Prodigy”, rather than an “Idiot”!

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2011/10/all-those-lights-on-your-dashboard-they%e2%80%99re-not-for-idiots-anymore/

The Single Most Misunderstood Warning Indicator on Your Instrument Panel – Part I

The Tire Pressure Monitoring System

Tire Pressure Monitor SymbolHave you seen or are you seeing this light on your instrument panel?  What the heck does the symbol mean and what the heck do you do about it? It is the TPMS – Tire Pressure Monitoring System – indicator. Rare Tire Pressure Light w/ArrowsAnd it is the single most misunderstood warning indicator you will see on your instrument panel. A number of issues with today’s cars and and the people who service them come gift wrapped in this one symbol. The symbol shown to the right is a rarer version and is discussed below.

Is the Car At Fault?

We are accustomed to warning lights pointing to a fault with a system in the car. That is rarely the case here, as the light is primarily shown to inform a driver that the tire pressure or pressures in the tires—including the spare—are low and there is likely no actual fault with the vehicle! So here we will discuss the merits of the TPMS light.

Under the category of misunderstood, this light has been described by drivers variously as:

  • An exclamation point in parenthesis
  • An exclamation point in brackets
  • An exclamation point in a horseshoe
  • Flames – destined to be a classic!
  • A wishbone
  • An exclamation point in a fish bowl
  • An exclamation point in a cup
  • And, a real favorite, a candle in a glass!

Never has anyone called and said “I have an exclamation point in the cutaway of a tire” – which is exactly what it is!

Everyone from motorists to service personnel, believe it is nothing but a pain in the neck. But, in truth, it is doing its job, calling attention to the fact that the pressure in one or more of your tires is low. Addressing the issue when it comes up will save you money on tires and fuel by extending the life of your tires and by reducing rolling resistance, respectively.

The light suggests four possible scenarios:

Continue Reading …

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2011/02/the-single-most-misunderstood-warning-indicator-on-your-instrument-panel/

What the Hell is that Light on My Dashboard?

Warning Symbols and Tell-tales

DashboardSymbols.comWhat the Hell is that Light on My Dashboard? Automotive service departments across the country are inundated with questions like this on a daily basis. So, what IS that light? That new acronym? What do they mean? Do you know?

Here at DashboardSymbols.com, we will show you, to help you understand what is happening to your vehicle at the first sign of trouble — a new warning light illuminated on your instrument panel. And, with this site, we put the tools you need to get the proper service in the palm of your hand.

Cars are changing, and among those changes is the growing number of symbols and indicators that will invariably show up on your instrument panel. Every year, new features are added to vehicles, each of which is accompanied by a new symbol or acronym. Drivers are frustrated, afraid and sometimes even angry at the growing number of these seemingly senseless symbols. Known as tell-tales in the industry, we are dedicated to keeping them sorted out for you.

On this site you will find pictorial representations of all the little warning lights, symbols and signs that show up from time to time on your instrument panel, including the text versions. We can’t fix a problem for you. What we can do is give you enough information to know what you need to do and perhaps let you breath a little easier.

The intent of DashboadSymbols.com is show you what the symbol is and supply a summary of the function it describes as well as what, if anything, you can do. Certainly we can tell you what the manufacturer expects you to do. For the full function of any feature of your vehicle, refer to your owners manual or contact your dealer.

The point is to help you relax — and keep moving if at all possible — rather than leave you fretting whenever one of these lights shows up. And ultimately to create information tools you can keep with you for use 24/7.

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Remember that only proper service and repair procedures will ensure the safe and reliable operation of your car. In addition, proper safety procedures and precautions, such as the  use of safety goggles, the right tools and the equipment should be followed at all times to eliminate the possibility of personal injury or improper service which could damage the vehicle or compromise its safety.

These posts are for information sharing purposes only, and should not be used in lieu of an OEM service manual or factory authorized service procedure. We are not in the auto repair business nor do we publish automotive service manuals. Nothing we include on these pages and posts has been reviewed, approved or authorized by any vehicle manufacturer.

Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Permanent link to this article: https://dashboardsymbols.com/2010/12/welcome/